Deck 1: A Look Toward the

Question 1

Zipcar rents automobiles for short periods and cut its costs by eliminating rental centers, thus increasing profits. This statement defines Nokia's business __________.

A) Model
B) Channel
C) Supply chain
D) Value proposition

Answer 1

A

Question 2

Based on survey responses in 2010, from 472 organizations, all of the following were described as the most influential ITs except:

A) Business Intelligence BI)
B) Cloud Computing
C) Database Systems
D) Collaboration and Workflow tools

Answer 2

C

Question 3

Most research and consulting firms agree that ______________ to gain insights and a competitive edge is one of the biggest opportunities and challenges facing managers.

A) Finding low cost data
B) Properly formatting data
C) Identifying unique data sources
D) Using data analytics

Answer 3

D

Question 4

Collaboration and workflow tools help people work together in an organized way and manage their tasks more effectively regardless of

A) Their location.
B) Access to the Internet.
C) Incompatible technologies.
D) Differences in language and culture.

Question 5

Which if the following is not an example of the Internet of Things is being used by businesses?

A) A network of ground sensors that allow agricultural operations to adjust the amount of fertilizer and water applied to specific field locations.
B) Sensors in shoppers club cards that make it possible for retailers to offer discounts or promotions to consumers at the point of sale.
C) Sensors in rental cars that allow companies to base rates on the driving behavior of their customers
D) Sensors on packages of cereal, pasta, soup or other food products made for children that allow companies to determine young consumer's satisfaction with the nutritional value of the product.

Question 6

Based on survey responses in 2010, from 472 organizations, all of the following were described as the top 5 Management Concerns, except:

A) Business productivity and cost reduction
B) IT and business alignment
C) Realigning corporate culture with market needs
D) Business process reengineering

Question 7

What is a primary reason why businesses ask you to like, follow, fan, share, sign up, watch, join, or download things on the Internet?

A) To get access to consumers and data about them to improve performance.
B) To reduce advertising and public relations costs.
C) Because consumers are spending an increasing amount of time on the Internet.
D) Because traditional television and print advertising is not very effective.

Question 8

How a company generates revenue from its assets is referred to as its __________.

A) asset infrastructure
B) business model
C) corporate culture
D) organizational structure

Question 9

Which of the following is not considered a form of messy data?

A) Cash register transactions
B) Tweets
C) Posts or comments
D) Images

Question 10

Which of the following is not an option for maximizing the benefits of cloud computing:

A) Build a private cloud,
B) Mobilize a transient cloud
C) Lease a public cloud
D) Build a hybrid cloud.

Question 11

Farm equipment with ground sensors can take into account crop and field conditions, and adjust the amount of fertilizer that is spread on areas that need more nutrients. This is made possible by:

A) Social Media
B) The Internet of Things
C) Improved Strategic Planning Processes
D) Changes in environmental regulations and laws

Question 12

The Internet of Things describes a network of:

A) Personal connections - people from around the world
B) An online directory of global IT vendors
C) The listing of URL addresses compiled by search engines
D) Equipment or devices connected to the Internet or networked via sensors

Question 13

In terms of IT reliability and efficiency, managers and others need to know that they can trust the data-be able to rely on the each of the following characteristics except:

A) Accuracy
B) Availability
C) Strategic fit
D) Security

Question 14

Which if the following is not considered a benefit of cloud computing:

A) Agility - example: near instantaneous increases or reductions in capacity
B) Efficiency - example: improved asset utilization
C) Innovation - example: better linkage to emerging technologies
D) Security - example: increased protection of sensitive or proprietary data

Question 15

Data analytics can help companies achieve these business outcomes, except:

A) Retain the most profitable customers.
B) Continuously improve operational efficiency.
C) Transform and automate financial processes.
D) Define company mission.

Question 16

All of the following current technology trends are identified by your textbook as offering valuable business opportunities except:

A) Social media,
B) Mobile computing
C) Cloud computing
D) 3D technologies

Question 17

Which of the following is not one of the attributes of an IT operation discussed in your textbook that gives a company competitive advantage?

A) Agility - ability to respond quickly.
B) Cutting Edge - only uses the latest, most advanced technology.
C) Responsiveness - ability to scale IT capacity up or down as needed.
D) Flexibility - ability to quickly integrate new functions or reconfigure software and apps.

Question 18

Integration, computation, and analysis of massive data repositories to gain a competitive advantage by identifying trends and relationships in organizational data, and/or creating or taking advantage of business opportunities is the function of:

A) Business Intelligence BI)
B) Real-time systems
C) Cloud computing
D) Mobile computing

Question 19

Data analytic processes include all of the following activities except:

A) Locating and collecting reliable data from multiple sources that are in various formats.
B) Preparing the data for analysis.
C) Performing the correct analyses, verifying the analyses, and then reporting the findings in meaningful ways.
D) Processing payment to information vendors/suppliers.

Question 20

The importance of being an agile enterprise has increased significantly because of _________ and _________.

A) Competition; slowed population growth
B) Social networks; rapid economic recovery
C) Slow economic recovery; advances in mobile technology
D) Rapid population growth; corporate strategy

Question 21

Price wars or other fierce reactions by competitors are examples of:

A) Strengths
B) Weaknesses
C) Opportunities
D) Threats

Question 22

The _________________ process is designed to answer the following types of questions: -What is the long-term direction of our business?
-What is the overall plan for deploying our resources?
-How do we achieve competitive advantage over rivals in order to achieve or maximize profitability?

A) Enterprise Resource Planning ERP)
B) Business Intelligence BI)
C) Strategic Planning
D) Marketing Research

Question 23

Harvard Business professor Michael Porter proposed that companies could follow one of three different competitive strategies. Which of the following is not one of Porter's recommended strategies?

A) Low price strategy
B) Cost leadership strategy
C) Differentiation strategy
D) Niche strategies

Question 24

A ____________________ is an IS that provides fast-enough access to information or data so that an appropriate decision can be made, usually before the data or situation changes.

A) Real-time system
B) Database system
C) Mobile system
D) Advanced network system

Question 25

According to the Five Forces Model developed by Harvard Business professor Michael Porter, all of the following are major factors that determine a company's standing in an industry, except:

A) Competitive rivalry among firms existing in the industry
B) Bargaining power of suppliers
C) Bargaining power of customers or buyers
D) Technological IT) superiority

Question 26

According to the research firm Gartner, the first part of the Information Age focused on the development of technology itself. In the second part of the Information Age, technology is everywhere and the key challenge is to ___________________

A) Create even more powerful IT
B) Reduce reliance on IT
C) Reduce IT costs
D) Create novel uses of IT to gain competitive advantage.

Question 27

According to the Five Forces Model developed by Harvard Business professor Michael Porter, all of the following are major factors that determine a company's standing in an industry, except:

A) Threat of entry of new competitors
B) Political and/or economic factors
C) Bargaining power of suppliers
D) Threat of substitute products/services

Question 28

According to the business strategy model developed by Harvard Business professor Michael Porter's, an industry's profit potential is largely determined by _____________.

A) The intensity of competitive forces within the industry
B) Availability of necessary resources to produce the product/service
C) Technological proficiency of companies in the industry
D) Availability of skilled and unskilled labor

Question 29

Susan recently received a new iPad for her birthday. Even though she owns the device, she finds that she is increasingly using it for her work as a traveling sales person because it allows her to access email and important company information while she is away from the office. Susan's use of personally owned technology is part of a trend called ____________________.

A) Mixed use IT
B) Employer IT cost shifting
C) IT consumerization
D) Unauthorized IT risk

Question 30

IT functions that do not provide a competitive advantage, such as computers, databases and network services are examples of _____________.

A) IT commodities
B) IT specialties
C) Niche IT areas
D) IT domains

Question 31

__________ involves the evaluation of strengths and weaknesses, which are internal factors; and opportunities and threats, which are external factors.

A) Strategic analysis
B) Business performance
C) Operational planning
D) SWOT analysis

Question 32

Using a combination of mobile and database technology, Papa Romano's Pizza House keeps records of the pizza preferences of all its customers. Tommy likes ordering from Papa Romano's because when he calls, he just says "send me the usual" and hangs up. They already know where he lives, what kind of pizza he wants and what credit card to bill. The big increase in ordering and fulfillment efficiency represents an) _________________ for Papa Romano's.

A) Operational Cost
B) Strategic Mission
C) Competitive Advantage
D) Structural IT component

Question 33

SWOT Analysis involves analyzing a company's competitive situation on all of the following factors except:

A) Strengths
B) Weakness
C) Opportunities
D) Technology IT)

Question 34

Many of today's businesses are being run by employees on their own devices, rather than on equipment specified and purchased by the IT department. This is sometimes referred to as the consumerization of IT, but also known by the term:

A) IT Fragmentation
B) Multiple IT Platform Network
C) Bring Your Own Device BYOD)
D) Variable Equipment Infrastructure VEI)

Question 35

Primary activities are those business activities through which a company produces goods, thus creating value for which customers are willing to pay. They include all of the following except:

A) Inbound logistics, or acquiring and receiving of raw materials and other inputs
B) Human Resources, including hiring, compensation and negotiating labor disputes
C) Outbound logistics, which includes packaging, storage, delivery, and distribution
D) Marketing and sales to customers

Question 36

According to the textbook, IT agility, flexibility, and mobility are tightly interrelated and primarily dependent on:

A) An organization's IT infrastructure and architecture
B) The IT division's strategic hiring and training practices
C) IT's integration with production and accounting units
D) Strategic alignment between IT budget and company mission statement

Question 37

In 2011, CareerCast determined __________________ to be the best job to have in today's economy, thanks largely to the rise of cloud computing.
E) Software engineers
F) Network administrators
G) IT Security Analysts h. Data Analysts

Question 38

According to your textbook, two key components of corporate profitability are 1) industry structure and 2) ________________.

A) Technological adaptability
B) IT proficiency
C) Competitive advantage
D) Corporate management style

Question 39

Strategic planning or analysis begins by identifying trends in all the following areas except:

A) Political
B) Informational
C) Technological
D) Economic

Question 40

Because of the shift to cloud computing, there is growing demand for professionals and managers who are more focused on _________________ than they are in application development. i. Cost reduction and efficiencies
J) IT Training programs
K) Cyber security systems
L) Business development

Question 41

Software as a Service SaaS) is considered one of the top 5 most influential ITs.

Question 42

According to projections by the U.S. Bureau of Labor Statistics, prospects for IT jobs, in terms of salary and job growth between 2010-2010 are: y. Somewhat below average compared to other types of jobs.
Z) About average compared to other types of jobs.
Aa) Above average compared to other types of jobs.
Bb) Difficult to project because of rapid changes in technology

Question 43

In the most recent recession businesses executives frequently reduced IT expenses to cut costs.

Question 44

Most research and consulting firms agree that using data analytics to gain insights and a competitive edge is one of the biggest opportunities and challenges facing managers.

Question 45

Cloud Computing is considered one of the top 5 most influential ITs.

Question 46

For most organizations, if their ________________ goes down, so does the business. cc. Web site
Dd) Computer network
Ee) Data analytics program
Ff) Facebook page

Question 47

Business productivity and cost reduction is considered one of the top 5 most pressing management concerns.

Question 48

The phrase "paralysis of analysis" describes situations where companies lose agility and flexibility in the hope of gathering perfect data when making time-sensitive decisions.

Question 49

IT reliability and efficiency is considered one of the top 5 most pressing management concerns.

Question 50

Messy data is the term used to refer to data
e.g., tweets, posts, click streams, images, including medical images) that cannot be organized in a way that a computer can easily process.

Question 51

_______________________________ evaluate the newest and most innovative technologies and determine how they can be applied for competitive advantage. They develop technical standards, deploy technology, and supervise workers who deal with the daily IT issues of the firm. They frequently report to the Chief Information Officer CIO). m. IT Project Directors
N) Chief Technology Officers
O) Directors of Computing Technology
P) IT Designers

Question 52

IT and business alignment is considered one of the top 5 most pressing management concerns.

Question 53

Enterprise Resource Planning ERP) is considered one of the top 5 most influential ITs.

Question 54

Business Intelligence BI) is considered one of the top 5 most influential ITs.

Question 55

Which of the following technology trends is cited in your textbook as being responsible for changing the nature of many IT jobs? q. More sophisticated Web Sites
R) Social Media
S) Cloud Computing
T) Increase in mobile devices

Question 56

Collaboration and workflow tools are considered one of the top 5 most influential ITs.

Question 57

_____________________ develop requirements, budgets, and schedules for their firm's information technology projects. They coordinate such projects from development through implementation, working with their organization's IT workers, as well as clients, vendors, and consultants. u. IT Project Directors
V) Chief Technology Officers
W) Directors of Computing Technology
X) IT Designers

Question 58

Crowdfunding is a way to raise money capital) for new projects by asking for contributions from a large number crowd) of people via the Web.

Question 59

In the current economic climate, business executives rely on IT to help cut costs and boost productivity.

Question 60

Business process reengineering BPR) is considered one of the top 5 most pressing management concerns.

Question 61

With typical Software as a Service SaaS) arrangements, companies purchase and install enterprise software on company owned computers and agree to adhere to traditional copyright regulations.

Question 62

The Internet of Things is an online directory of IT equipment vendors from around the globe.

Question 63

Cloud computing technology increases a company's competitiveness by making it more responsive - scaling IT capacity up or down as needed.

Question 64

Because of high costs and need for control, IT managers are typically reluctant to move ERP systems to the cloud.

Question 65

Federal and state regulations have made data privacy and protection a legal requirement and impose huge fines for violations.

Question 66

Computers, databases, and network services are examples of IT commodities.

Question 67

A private cloud allows companies to avoid purchasing and managing certain hardware and software while still delivering their IT services.

Question 68

Advanced IT applications that create competitive advantages are examples of IT commodities.

Question 69

The importance of an agile enterprise, one that has the ability to adapt and respond rapidly, has never been greater because of struggling economic recoveries and advances in mobile and social technologies.

Question 70

The Internet of Things captures huge volumes of data that can be used by companies to better understand business processes.

Question 71

One disadvantage to the Internet of Things is that it reduces the amount of data available to companies about consumer behavior.

Question 72

IT consumerization is the trend where an increasing number of residential computer users are hiring contractors to install and maintain in-home Wi-Fi networks for purposes of entertainment, personal computing and small business operations.

Question 73

IT consumerization is the migration of consumer technology into enterprise computing environments because personally-owned IT is as capable and cost-effective as its enterprise equivalents.

Question 74

Business Intelligence involves the integration, computation, and analysis of massive data repositories.

Question 75

With a Software as a Service SaaS) arrangement, companies pay for their software usage based on a subscription fee or on a per usage basis.

Question 76

The Internet of Things describes a network of equipment or devices connected to the Internet or networked via sensors.

Question 77

Cloud computing can often make it difficult to deploy tools that can scale on demand to serve a growing number of users.

Question 78

Competitive advantage is a difference between a company and its competitors that matters to customers.

Question 79

Enterprise Resource Planning refers to a technology infrastructure that employs software modules for accounting, inventory management module, supply chain management and other mission critical business processes.

Question 80

Collaboration and Workflow Tools help people work together in an organized way and manage their tasks more effectively regardless of their access to the Internet.