Deck 3: Working in Teams

Question 1

Which of the following describes storming?

A) Team members collaborate to share ideas during the initial phases of a project.
B) Storming requires planning for the future and determining a project calendar.
C) Team members feel comfortable in their roles and begin to trust one another.
D) Storming requires conflict management to deal with tension.

Answer 1

D

Question 2

Name and explain five of the ten techniques for running effective meetings.

Answer 2

Not A nswer

Question 3

Which of the following will a work plan do?

A) establish a project calendar
B) detail rules of mediation
C) identify the mission and objectives of the project
D) a and c

Answer 3

C

Question 4

Which of the following roles does a facilitator perform in order to keep the project on track?

A) editor
B) researcher
C) coordinator
D) All of the above are correct.

Question 5

Divide into groups of four or five students, or divide into groups as assigned by your instructor. These groups may be useful for small group work throughout the rest of the semester. In your groups, create an agreement that will address conflict resolution for the team to use in the event that conflicts arise in future assignments. Consider how you wish to communicate and collaborate in and out of the classroom and how decisions will be made. Be sure to plan for unforeseen circumstances such as a team member failing to fulfill his or her responsibilities. Submit your plan to your instructor for approval.

Question 6

When is your team performing?

A) when team members are comfortable with the project and their roles in it
B) when team members recognize the other members' talents and weaknesses
C) when team members begin to anticipate each other's needs and capabilities
D) All of the above are correct.

Question 7

Explain why project calendar is an important part of planning.

Question 8

What should your team agree on before anything else?

A) time line
B) mission statement and deliverables
C) budget
D) design

Question 9

Which of the following represents the correct order for the steps of mediation?

A) choose a mediator, both sides state positions, identify the issues, prioritize the issues, address each issue separately, write down an agreement
B) choose a mediator, identify the issues, prioritize the issues, both sides state positions, address each issue separately, write down an agreement
C) choose a mediator, both sides state positions, identify the issues, address each issue separately, prioritize the issues, write down an agreement
D) choose a mediator, identify the issues, both sides state positions, prioritize the issues, address each issue separately, write down an agreement

Question 10

Virtual teaming changes traditional teaming strategies in significant ways.

Question 11

Which of the following time management techniques can be helpful in creating a project calendar?

A) backward planning
B) proactive planning
C) forward planning
D) circular planning

Question 12

Individually or in small groups as assigned by your instructor, research two or three different groupware packages online. What benefits do you notice for each program? What drawbacks do you notice? Are any necessary features omitted? Write your instructor a memo recommending the most effective option among the groupware programs that you evaluated, explaining your reason for choosing the option that you did as well as comparing and contrasting the different choices.

Question 13

Which of the following is NOT one of the first steps of strategic planning?

A) defining purpose
B) defining design
C) defining readers
D) defining context

Question 14

Which role is responsible for writing the report?

A) coordinator
B) researcher
C) editor
D) All of the above are correct.

Question 15

Project outcomes are the visible and measurable results of the team's efforts.

Question 16

Which of the following steps is part of forming?

A) mediating conflicts
B) running effective meetings
C) revising objectives and outcomes
D) identifying project outcomes

Question 17

Metrics are used by organizations to measure the performance of teams in key areas like client satisfaction, return on investment (ROI), and quality improvement.