Deck 8: Team Building and Working With Effective Groups

Question 1

What are some of the positive aspects of utilizing teams in a professional setting such as health care (select all that apply)?

A) Teams help create a competitive edge.
B) Teams are a way to keep decision making at the management level.
C) Teams contribute to constraints within the budget.
D) Teams are able to process innovation.
E) Teams capitalize on possibilities for patient safety.

Answer 1

Teams help create a competitive edge.
Teams are able to process innovation.
Teams capitalize on possibilities for patient safety.

Question 2

A collection of individuals who are led by a strong, clearly focused leader and who come together to share information and ideas and possibly make decisions is known as a:

A) committee.
B) pseudoteam.
C) team.
D) work group.

Answer 2

work group.

Question 3

A group of people who believe they are a team but fall short of the definition of a true team is known as a:

A) club.
B) group.
C) meeting.
D) pseudoteam.

Answer 3

pseudoteam.

Question 4

The hospital's regulatory department is experiencing a Joint Commission survey. The surveyors want to review hospital policies for infection control before they leave for the evening. The regulatory team leader states that she can stay past her regular hours to wait for them and acknowledges that there will be a need for a policy change before the surveyors return the following day. All of the department managers stay to assist the regulatory team leader with the required documentation. This is an example of a:

A) work group.
B) committee.
C) true team.
D) group.

Question 5

The stage of group development where control issues arise and disputes or disagreements begin to emerge is the _____ stage.

A) orientation
B) adaptation
C) emergence
D) working

Question 6

Some of the major disadvantages to group decision making are premature decisions, individual domination, and:

A) autonomous conclusion.
B) disruptive conflicts.
C) group synergy.
D) inaccurate data interpretation.

Question 7

Team building is the process of _____ a group.

A) forming
B) identifying
C) organizing
D) unifying

Question 8

A pseudoteam is a group of people who believe they are already a team but fall short of the definition of a true team. What are some characteristics of a pseuodoteam (select all that apply)?

A) Confusion over the purpose of the team
B) Unclear goals
C) Effective interpersonal communication patterns
D) Team needs placed above individual needs
E) Lack of evaluation criteria

Question 9

Individuals join groups because of:

A) monetary rewards.
B) mandatory obligations.
C) physical needs.
D) psychological drives.

Question 10

Group problem solving is known to be more effective over individual problem solving because of a larger knowledge and information base, increased acceptance of solutions, more approaches to a problem, lower economic costs, and the ability for:

A) group development.
B) individual expression.
C) hierarchical bonding.
D) organizational team building.

Question 11

A small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable and whose membership should be consistent is known as a:

A) committee.
B) group.
C) team.
D) unit.

Question 12

A group of tenured nursing faculty at a major university votes on whether a faculty member should receive tenured status. This type of decision making is referred to as:

A) autocratic decision procedure.
B) consultative decision procedure.
C) delegated decision procedure.
D) joint decision making.

Question 13

A type of group that is stable, meets periodically, has an identified purpose, and is part of the organizational structure is called a:

A) club.
B) committee.
C) group.
D) meeting.

Question 14

Group interactions are composed of which of the following elements (select all that apply)?

A) The unique way the group interrelates and begins to work together
B) The values and norms of each individual
C) The process of problem solving
D) The communication that occurs among group members
E) The roles played by each member

Question 15

Any collection of interconnected individuals working together for the same purpose is known as a(n):

A) club.
B) group.
C) meeting.
D) organization.

Question 16

Why is teamwork an imperative for leaders (select all that apply)?

A) There are static structures of health care delivery.
B) A higher degree of knowledge is required to meet the demands of patient care.
C) A collective pool of thinking styles contributes to care delivery.
D) Rapid information dissemination is necessary at the senior leadership level.
E) There are increasing governmental regulations.

Question 17

The nurse manager within a small department has requested that the staff decide department coverage over the holidays. The department is not associated with patient care and serves as a supportive role to the organization. The staff is to present the manager with the coverage plan during the month of December. This is an example of which type of decision?

A) Autocratic decision procedure
B) Consultative decision procedure
C) Joint decision making
D) Delegated decision procedure

Question 18

A multidisciplinary committee meets monthly to discuss medication safety issues within the acute care areas. The quality director consistently arrives late for meetings and spends her time in the meeting answering e-mails on her iPhone. What type of disruptive behavior does this exhibit?

A) Compulsive talker
B) Interrupter
C) Squasher
D) Busybody

Question 19

Group as well as individual accountability exists within a:

A) work group.
B) true team.
C) pseudoteam.
D) committee.

Question 20

The critical care unit of a hospital utilizes team huddles at change of shift. This is an opportunity for the clinical supervisors to connect with team members and review the upcoming shift or any quick topics that need to be communicated. This is an example of a(n) _____ meeting.

A) information-sharing
B) opinion-seeking
C) problem-solving
D) strategy

Question 21

What are some of the advantages to group work related to problem solving (select all that apply)?

A) There is greater sharing of knowledge and information.
B) Individuals are less likely to accept a solution.
C) Complex problems are more manageable in a group.
D) Groups discourage individual expression.
E) Group decision making is cost effective.

Question 22

Work group disruption has been shown to be linked to negative outcomes. What are some factors that can contribute to work group disruptions (select all that apply)?

A) Budget constraints
B) Multidisciplinary attendance
C) Reorganization
D) Absenteeism
E) Turnover

Question 23

Team dynamics can become dysfunctional over time. What are some factors that can contribute to team dysfunction (select all that apply)?

A) Taking accountability
B) Absence of trust
C) Negotiating expectations
D) Fear of conflict
E) Lack of commitment

Question 24

Effective groups will have a variety of roles. Which of the following are examples of group-building roles (select all that apply)?

A) Encourager
B) Listener
C) Summarizer
D) Compromiser
E) Recorder

Question 25

A nursing professional practice council is being formulated within an organization. Nurses from the three acute settings will meet monthly to discuss safety, policy, and practice needs within the organization. What are some of the reasons for this group formation (select all that apply)?

A) To provide professional socialization
B) To provide an exchange forum
C) To provide a mechanism for independent work accomplishment
D) To allow members to test a theory
E) To create a sense of status and esteem

Question 26

In planning for an effective committee meeting, what are some of the roles of the leader (select all that apply)?

A) Allowing the group to set the agenda during the meeting
B) Inviting more than 20 people to ensure adequate attendance
C) Identifying the purpose of the meeting
D) Ensuring that the meeting starts and ends on time
E) Keeping the meeting directed toward accomplishing objectives