Question 1

The hoped for outcome of relationship enhancing skills is&#10;A) attitude shift.&#10;B) trust and opening up by the client.&#10;C) the collection of fees.&#10;D) the termination of the relationship.

Accepted Answer

Relationship enhancing skills aim to foster trust and openness in the client, leading to a shift in attitudes and a deeper connection between the client and the therapist.

Question 2

One primary purpose of self-disclosure is to&#10;A) help the client feel more important.&#10;B) augment the social schmoozing process.&#10;C) allow the helper to model ventilation of feelings.&#10;D) normalize the client's experience.

Accepted Answer

The primary purpose of self-disclosure is to normalize the client's experience. This helps the client feel understood and validates their feelings, which can lead to a deeper level of trust and rapport between the helper and the client. Self-disclosure can also model honesty and openness, which may encourage the client to be more authentic in their own self-expression. However, the focus should always be on the client, and not on the helper's own needs or agenda.

Question 3

Unique characteristics of a therapeutic relationship (compared to a friendship) include all of the following EXCEPT&#10;A) a contract specifying roles, confidentiality.&#10;B) that it can be ended by either at any time.&#10;C) that both parties agree on a similar worldview.&#10;D) that the goal of the relationship is to help the client.

Accepted Answer

A therapeutic relationship does not require both parties to agree on a similar worldview; rather, the therapist must remain nonjudgmental and respect the client's worldview regardless of personal opinions. A therapeutic relationship does require a contract specifying roles and confidentiality, the ability for either party to end the relationship at any time, and the goal of the relationship being to help the client.

Question 4

Roadblocks to good helper communication such as directing, criticizing, consoling, or
Premature analyzing communicate to the client that

A) even helpers make mistakes sometimes.
B) he or she should listen more closely to the helper.
C) he or she needs to become more involved in the helping process.
D) the client is not capable of solving his or her own problems.

Accepted Answer

Directing, criticizing, consoling, or prematurely analyzing can all send the message to the client that they are not capable of solving their own problems. This can be damaging to the client-helper relationship and undermine the client's confidence and self-efficacy. Helper communication should aim to empower and support the client, rather than taking control or belittling their ability to cope.

Question 5

In order to effectively minimize the impact of a mismatch between client and helper, a
Helper needs to

A) examine his or her personal/cultural attitudes.
B) find empathy for the client's worldview.
C) use methods and form goals that are consistent with the client's values.
D) all of the above.

Accepted Answer

In order to effectively minimize the impact of a mismatch between client and helper, a
Helper needs to

A) examine his or her personal/cultural attitudes.
B) find empathy for the client's worldview.
C) use methods and form goals that are consistent with the client's values.
D) all of the above.

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Question 6

The following helper behaviors are associated with expertness and credibility:&#10;A) the appearance of the office.&#10;B) a set of therapeutic procedures.&#10;C) demonstrating confidence and attentiveness.&#10;D) all of the above.

Accepted Answer

All of the above behaviors are associated with expertness and credibility. The appearance of the office can contribute to the impression of professionalism and competence. A set of therapeutic procedures can demonstrate expertise and a structured approach to treatment. Demonstrating confidence and attentiveness can make the helper appear knowledgeable and trustworthy.

Question 7

Grasping the feelings, facts and meaning of another person's disclosure, and then&#10;Showing them understanding is&#10;A) warmth.&#10;B) empathy.&#10;C) credibility.&#10;D) schmoozing.

Accepted Answer

The description given relates to empathy, which is the ability to understand and share the feelings of another person. Warmth and credibility may be important components of effective communication, but they do not specifically relate to the ability to grasp and convey understanding of another person's disclosure. Schmoozing refers to trying to charm or flatter someone in order to gain an advantage, and is not relevant to the situation described.

Deck 3: The Therapeutic Relationship