Question 1

Early in the helping relationship, clients are most comfortable with reflections of:&#10;A) feeling.&#10;B) content.&#10;C) meaning.&#10;D) none of the above.

Accepted Answer

During the early stages of the helping relationship, clients are most comfortable with reflections of content. Content reflections involve repeating back to the client what they have said, without adding any interpretation or analysis. This helps establish rapport and shows the client that the counselor is paying attention and understanding their story. As trust and comfort are established, reflections of feeling and meaning can also be used.

Question 2

Mental noise includes&#10;A) worrying about what to say next.&#10;B) personal memories.&#10;C) being distracted by your own thoughts.&#10;D) all of the above.

Accepted Answer

Mental noise is any internal or external disruption of focus, attention or clarity of thought. It includes worrying about what to say next, replaying personal memories, and being distracted by one's own stream of consciousness. Therefore, all of the above options are correct.

Question 3

One tip on paraphrasing is to&#10;A) paraphrase early.&#10;B) avoid using encouragers.&#10;C) repeat the client's words.&#10;D) avoid using a moral tone.

Accepted Answer

D

Question 4

In the non-judgmental listening sequence, a paraphrase (or reflection of content)
Normally follows which helper response?

A) Every client disclosure
B) Door openers
C) Minimal encouragers or open questions
D) Periods of silence

Accepted Answer

A paraphrase typically follows a client's response to open questions or minimal encouragers in order to demonstrate understanding and encourage further reflection.

Question 5

_____ is a distilled version of the content of the client's message that restates the facts and thoughts in different words and in a non judgmental way.&#10;A) Paraphrase&#10;B) Reflection of feeling&#10;C) Summarizing&#10;D) Reflection of meaning

Accepted Answer

Paraphrasing involves rewording the client's message to ensure understanding and to demonstrate active listening, without adding personal interpretation or judgment.

Question 6

Focusing on a client's judgmental opinion of another person may not be helpful because&#10;A) doing so is clearly a friendship skill.&#10;B) it leads away from the client's emotions.&#10;C) it may be inaccurate.&#10;D) both B and C.

Accepted Answer

Focusing on a client's judgmental opinion of another person may not be helpful because it leads away from the client's emotions, and it may be inaccurate. Instead, it is better to focus on the client's feelings and experiences related to the situation.

Question 7

The purpose of the paraphrase is to&#10;A) understand the client's thoughts.&#10;B) understand the client's feelings.&#10;C) supply a solution.&#10;D) place blame.

Accepted Answer

Paraphrasing is the process of restating a client's words in your own words to ensure understanding. The purpose of it is to understand the client's thoughts and ideas correctly, not to provide a solution or assign blame.

Question 8

Common problems in paraphrasing include simply reciting the facts, difficulty hearing the story due to &#34;noise&#34;, taking the client's side, and&#10;A) repeating information in a succinct manner.&#10;B) worrying about what to say next.&#10;C) identifying the important information in the story.&#10;D) being non-judgmental.

Accepted Answer

Option A, C, and D are all important skills for effective paraphrasing but they do not address the specific problems mentioned in the question. Option B, worrying about what to say next, is a common problem as it can lead to paraphrasing that is not fully listening to the client's story and may miss important details.

Deck 5: Invitational Skills