Deck 4: Helping Someone Who Is Different

Question 1

Open questions are favored because

A) they do not limit a client's answer.
B) they address specific topics.
C) they allow a client to refuse to answer.
D) all of the above.

Answer 1

A OR C

Question 2

Invitational skills are most useful

A) early in the helping relationship.
B) during the goal setting stage.
C) during the assessment stage.
D) all of the above.

Answer 2

A

Question 3

Which of the following is not true when considering nonverbal messages?

A) Nonverbal messages are read by both the client and the helper.
B) Client nonverbal communications are easily understood.
C) Often more information is conveyed by nonverbal means than by the verbal content.
D) Eye contact is the most important indicator of listening.

Answer 3

B

Question 4

"You look sad today," or "Tell me more about that" are examples of

A) attentive statements.
B) open questions.
C) minimal encouragers.
D) door openers.

Question 5

Attending to and encouraging a client's story without intruding is called

A) narrative.
B) encouraging.
C) appropriate use of silence.
D) client centered therapy.