Deck 13: Digital Dashboards

Question 1

Designing and developing digital dashboards is solely the responsibility of IT.

Answer 1

False

Question 2

The strategy-based dashboard works to focus organizational attention and facilitate learning and offering problem-solving activity.

Answer 2

False

Question 3

Executive information systems allow information to be tailored to managers needs and pulled from discrete systems, providing "drill down" capability into details as needed.

Answer 3

False

Question 4

A company begins to become a performance-accountable organization when management commits to increasing each person's knowledge and understanding of what drives organizational performance.

Question 5

Problem solving is typically a standardized process that evolves over long periods of time in an organization.

Question 6

Digital dashboard usage is definitely increasing, and is primarily focused on operational
and/or financial data.

Question 7

While dashboards are most effective when managers are allowed to personalize them, it is not very important to set limits on how much personalization to allow.

Question 8

The decision as to what is most important to monitor via a digital dashboard is a decision about where organizational attention will be focused.

Question 9

Data mining systems are much more focused on the provision of information and less focused on supporting the analysis of the information provided.

Question 10

Everything displayed in a digital dashboard relates to outcomes.

Question 11

Digital dashboards offer real-time or near-real-time access to data and are automated to the point of requiring little or no manual intervention to process and summarize information.

Question 12

Score keeping is not an example of the management information use of an executive support systems.

Question 13

The promise of balanced scorecards is no less than the delivery of a robust, integrated system of accountability and performance.

Question 14

Strategic plans articulate a comprehensive framework for corporate goals that could be cascaded down the hierarchy via sub-goals as well as aggregated and rolled back up into corporate goals.

Question 15

Score keeping represents information-collecting activity to justify past decision making, rather than to guide future decision making.

Question 16

Opportunity-based and project-based dashboards predominantly represent score keeping and problem-identification applications and offer little capability for problem solving and analysis.

Question 17

The most popular category of dashboard usage is strategy based.

Question 18

A digital dashboard as an electronic interface that provides employees with timely, personalized information to enable them to monitor and analyze the performance of the organization.

Question 19

The concept of executive information systems is that there are a limited number of factors that must be monitored by managers on a continuous basis in order to stay in control.

Question 20

Digital dashboards have much broader application within organizations than executive information systems.

Question 21

Which of the following will doom a digital dashboard implementation to failure?

A) Inappropriate metrics
B) Unaligned goals
C) Nonstandard data definitions
D) Absence of senior management support
E) All of the above

Question 22

Which type of digital dashboard predominantly represents problem-identification applications and offers little capability for problem solving and analysis?

A) performance based.
B) project based.
C) opportunity based.
D) strategy based.
E) Both A and B

Question 23

A ________ as an electronic interface that provides employees with timely, personalized information to enable them to monitor and analyze the performance of the organization.

A) digital dashboard
B) executive information system
C) data mining system
D) a web portal

Question 24

________ are much more focused on the provision of information and less focused on supporting the analysis of the information provided.

A) Digital dashboards
B) Executive information systems
C) Data mining systems
D) Web portals

Question 25

________ articulate a comprehensive framework for corporate goals that could be cascaded down the hierarchy via sub-goals as well as aggregated and rolled back up into corporate goals.

A) Strategic plans
B) Balanced scorecards
C) Executive information systems
D) Data mining systems

Question 26

The most popular category of dashboard usage is:

A) performance based.
B) project based.
C) opportunity based.
D) strategy based.
E) None of the above

Question 27

The type of thinking a manager engages in to think back in time to review and interpret past events and experiences while making a decision is called:

A) Strategic
B) Retrospective
C) Introspective
D) Prospective
E) None of the above

Question 28

Requiring all digital dashboard analytic reporting to operate from the same set of facts is referred to as:

A) data mining.
B) database management.
C) data definitions.
D) single view of the truth.
E) None of the above

Question 29

The type of thinking a manager engages in to reflect and examining one's own thoughts, beliefs, and assumptions while making a decision is called:

A) Strategic
B) Retrospective
C) Introspective
D) Prospective
E) None of the above

Question 30

________ allow information to be tailored to managers needs and pulled from discrete systems, providing "drill down" capability into details as needed.

A) Strategic plans
B) Balanced scorecards
C) Executive information systems
D) Data mining systems

Question 31

Which of the following are some ways that that executive support systems can create business value?

A) Enhancing the way executives think about the business.
B) Providing executives with better planning and control capabilities.
C) Leveraging executives' time.
D) Educating executives about the use and potential of IT.
E) All of the above.

Question 32

The type of thinking a manager engages in to think out into the future and envisioning the future state of the organizational environments while making a decision is called:

A) Strategic
B) Retrospective
C) Introspective
D) Prospective
E) None of the above

Question 33

The issues with respect to digital dashboard design and development primarily relate to:

A) content and delivery.
B) project and content.
C) delivery and strategy.
D) strategy and delivery.
E) project and strategy.

Question 34

Which of the following IS NOT an example of the management information uses of executive support systems?

A) Score keeping
B) Problem solving
C) Focusing organizational attention and learning
D) Legitimizing decisions
E) None of the above

Question 35

Digital dashboards provide managerial benefits to the extent that they can support:

A) strategic thinking.
B) one type of management thinking.
C) two types of management thinking.
D) three types of management thinking.
E) all four types of management thinking.

Question 36

The type of dashboard that displays a basic mix of financial and non-financial results is called:

A) performance based.
B) project based.
C) opportunity based.
D) strategy based.
E) None of the above

Question 37

Organizations use a blend of leading indicators instead of lagging indicators to extract trends in support of more ________ management thinking.

A) Strategic
B) Retrospective
C) Introspective
D) Prospective
E) None of the above

Question 38

The concept of ________ is that there are a limited number of factors that must be monitored by managers on a continuous basis in order to stay in control.

A) Strategic plans
B) Balanced scorecards
C) Executive information systems
D) Data mining systems
E) Critical success factors

Question 39

The promise of ________ is no less than the delivery of a robust, integrated system of accountability and performance.

A) Strategic plans
B) Balanced scorecards
C) Executive information systems
D) Digital dashboards

Question 40

The type of dashboard that displays information related to status reporting where the only comparative data is actual to budget on specific projects or activities is called:

A) performance based.
B) project based.
C) opportunity based.
D) strategy based.
E) None of the above

Question 41

List and describe (4) management information uses of executive support systems.

Question 42

List and describe (3) categories of digital dashboards.

Question 43

What are critical success factors?

Question 44

What is a digital dashboard?

Question 45

What are some of ways that executive support systems can create business value?

Question 46

What are the (4) benefits to an organization to develop digital dashboards?

Question 47

Is there a difference between digital dashboards and electronic reporting? If so, what are the differences?

Question 48

List and describe (3) strategies for successful deployment of digital dashboards.

Question 49

List and describe the (3) types of thinking that managers engage in while making a decision.

Question 50

What are (2) issues associated with digital dashboard design and development?