Deck 8: Information Management: the Nexus of Business and IT

Question 1

IM requires new skills and competencies, new frames of reference, but is often applied to existing processes.

Answer 1

False

Question 2

IM policies provide guidance for more detailed directives on accountabilities, quality, security, privacy, risk tolerances, and prioritization of effort.

Answer 2

True

Question 3

Organizations believe that creating useful structural capital is an operational priority.

Answer 3

False

Question 4

Because mostly IT groups spearhead IM efforts, there is a danger of IM initiatives as being perceived as a "technology thing" only.

Question 5

A framework for implementing KM involves several stages that move from general principles to specific applications.

Question 6

Information delivery is the responsibility of IT, while information management requires a partnership between IT and the business.

Question 7

IT is involved with almost every aspect of IM which is delegated by the business to IT.

Question 8

The operational components act as a context to describe current IM practices in the organization and reference existing best practices in each area.

Question 9

Because information use crosses traditional functional boundaries, organizations must take an enterprise perspective on IM for it to be effective.

Question 10

The strategic components act as a context to describe current IM practices in the organization and reference existing best practices in each area.

Question 11

Captured and used in the right way, information can be considered structural capital.

Question 12

It is actually harder to set information standards that it is to implement information standards in an organization.

Question 13

IM has three distinct but related drivers: compliance, staffing, application and development costs.

Question 14

Information delivery is the most important part of an IT group.

Question 15

KM provides the mechanisms for managing enterprise information itself.

Question 16

Technology management capabilities are the ability to capture, organize, use, and maintain information.

Question 17

Information management addresses the business and IT issues, but does not address challenges in managing information effectively.

Question 18

IM focuses on how best to leverage the know-how and intangible experience of the organization's human capital.

Question 19

Information capabilities have been shown to contribute to IT effectiveness and individual effectiveness, but can not be directly linked to overall business performance.

Question 20

Emerging regulations are starting to shape the IM requirements of all companies.

Question 21

Which of the following can be considered structured capital?

A) Human capital
B) Financial capital
C) Strategy
D) Information

Question 22

Which of the following IM framework stages provides for developing the processes, standards, and guidelines needed to manage information assets well throughout the enterprise?

A) Develop an IM Policy
B) Articulate Operational Components
C) Establish Information Stewardship
D) Build Information Standards
E) All of the above

Question 23

One of the most comprehensive challenges of information management is:

A) changing the culture and behavior surrounding information.
B) setting information standards.
C) implementing information standards.
D) the ability to trust information sources.
E) All the above

Question 24

Which of the following IM framework stages features operational components that describe what needs to be in place in order to put the corporate IM policy into practice across the organization?

A) Develop an IM Policy
B) Articulate Operational Components
C) Establish Information Stewardship
D) Build Information Standards
E) None of the above

Question 25

Which of the following behaviors are strongly correlated to organizational performance when they are present with strong IT and IM practices?

A) Integrity
B) Formality
C) Transparency
D) Control
E) All the above

Question 26

The following are considered strategy components of an IM framework EXCEPT:

A) people
B) strategic planning
C) program integration
D) information life cycle
E) All of the above

Question 27

________ focuses on how best to leverage the know-how and intangible experience of the organization's human capital.

A) Information management
B) Technology management
C) Knowledge management
D) Strategy management
E) All the above

Question 28

________ is responsible for the complete information life cycle of a business.

A) Information management
B) Technology management
C) Knowledge management
D) Strategy management
E) All the above

Question 29

KM provides the technology, tools, and processes with which to ________ data.

A) manipulate
B) protect
C) organize
D) All of the above
E) None of the above

Question 30

Which if the following are key organizational resources?

A) Information, human capital and financial capital.
B) Operational effectiveness and efficiency, human capital, competitive advantage.
C) Operational effectiveness and efficiency, information, competitive advantage.
D) Information, strategy, human capital.
E) Financial capital, strategy, information.

Question 31

Which if the following IM framework stages determines who may access information according to privacy and security policies and provides guidance for the retention and deletion of information in accordance with regulatory and legal requirements?

A) Develop an IM Policy
B) Articulate Operational Components
C) Establish Information Stewardship
D) Build Information Standards
E) All of the above

Question 32

Which of the following IM framework stages helps to ensure that quality, accuracy, and control goals can be met?

A) Develop an IM Policy
B) Articulate Operational Components
C) Establish Information Stewardship
D) Build Information Standards
E) None of the above

Question 33

When information is used more broadly through out a business ________ need to be established.

A) protections
B) standards
C) applications
D) policies
E) Both B and D

Question 34

________ provides the technology, tools, and processes with which to manipulate data.

A) Information management
B) Technology management
C) Knowledge management
D) Strategy management
E) All the above

Question 35

________ is the means to clarify how the enterprise will manage information as an integrated resource.

A) Information management
B) Technology management
C) Knowledge management
D) Strategy management
E) All the above

Question 36

IM has three distinct but related drivers:

A) compliance, staffing, application and development costs.
B) capital expenses and tactical expenses, operational effectiveness and efficiency, staffing.
C) compliance, operational effectiveness and efficiency, and strategy.
D) strategy, competitive advantage, operational effectiveness and efficiency.
E) staffing, application and development costs, operational effectiveness and efficiency.

Question 37

________ represents the "meat" in the data-information-knowledge continuum and provides a
Foundation that can be used by both IT and KM to create business value.

A) IM
B) IT
C) KM
D) TM
E) None of the above

Question 38

Which of the following IM framework stages requires adaptation of general principles to specific applications and distinct activities?

A) Develop an IM Policy
B) Articulate Operational Components
C) Establish Information Stewardship
D) Build Information Standards
E) All of the above

Question 39

________ is the ability to capture information to organize, use, and maintain information.

A) Information management
B) Technology management
C) Knowledge management
D) Strategy management
E) All the above

Question 40

The following are all operational components of an IM framework EXCEPT:

A) strategy
B) technology & architecture
C) people
D) governance
E) None of the above.

Question 41

List and describe the (4) steps involved in developing an Information Management framework.

Question 42

Describe the operational components of an IM framework.

Question 43

What is the most challenging issue often encountered when implementing more effective processes and practices around information management? List (3) behaviors that demonstrate how this issue is manifested.

Question 44

Why are information standards important in managing an organizational IM framework?

Question 45

List and describe (4) recommendations for starting and managing an effective IM implementation.

Question 46

What is information stewardship? How is information stewardship used in managing an organizational IM framework?

Question 47

List and describe (5) examples of structured and or unstructured information needed and produced by the business.

Question 48

List and describe (4) components of an effective information-security strategy.

Question 49

List some examples of emerging regulations that are starting to shape the IM requirements of all companies.

Question 50

What are some of the challenges IT faces in getting information to the business?