Deck 12: Business Intelligence

Question 1

What type of data visualization technique allows analysts to extract information from the usage patterns of mobile devices?

A) Geographic information systems
B) Reality mining
C) Online analytic processing
D) Data mining

Answer 1

B

Question 2

_____ refers to applications and technologies for consolidating, analyzing, and providing access to vast amounts of data to help users make better business and strategic decisions.

A) Transaction processing systems
B) Functional area information systems
C) Expert systems
D) Geographical information systems
E) Business intelligence

Answer 2

E

Question 3

Data Mining can help organizations in which of the following operations?

Answer 3

False

Question 4

This information system uses data visualization technologies to analyze and display data in the form of digital maps for planning and decision making purposes.

A) Dashboard
B) Transaction processing system
C) Geographical information system
D) Global positioning system
E) Decision support system

Question 5

Which of the following is not a reason that managers need IT support?

A) number of alternatives are increasing
B) decisions must typically be made under time pressure
C) decisions are becoming less complex
D) need to access remote information sources
E) decision makers are often in different locations

Question 6

BI software is not yet available to "frontline personnel" (such as call center operators) within an organization.

Question 7

Which capability of digital dashboards enables users to have reports that highlight deviations larger than certain thresholds.

A) Drill down
B) Key performance indicators
C) Status access
D) Trend analysis
E) Exception reporting

Question 8

_____ is the study of the impact of a change in the assumptions (input data) on the proposed solution.

A) What-if analysis
B) Statistical analysis
C) Sensitivity analysis
D) Goal-seeking analysis
E) Simulation

Question 9

_____ is the study of the impact that changes in one or more variables of a decision-making model have on other variables.

A) What-if analysis
B) Statistical analysis
C) Sensitivity analysis
D) Goal-seeking analysis
E) Simulation

Question 10

_____ are computer-based information systems that combine models and data in an attempt to solve semistructured and some unstructured problems with extensive user involvement.

A) Dashboards
B) Functional area information systems
C) Decision support systems
D) Group decision support systems
E) Expert systems

Question 11

Which of the following is not a characteristic of DSS?

A) support all managers
B) relatively difficult to use and construct
C) adaptable to changing conditions
D) usually utilize quantitative models
E) support all phases of the decision making process

Question 12

Characteristics of an organizational decision support system include which of the following?

A) affects several organizational units or corporate problems
B) cuts across organizational functions or hierarchical layers
C) involves computer-based technologies
D) integrates with enterprisewide information systems
E) all of the above

Question 13

Which capability of digital dashboards enables users to go into greater detail?

A) Drill down
B) Key performance indicators
C) Status access
D) Trend analysis
E) Exception reporting

Question 14

In the _____ phase of the decision making process, managers set criteria for the evaluation of alternative potential solutions.

A) implementation
B) choice
C) design
D) intelligence
E) consideration

Question 15

Early information systems mainly supported the information roles of managers.

Question 16

DSS characteristics include which of the following?

A) support managers at all organizational levels
B) support all phases of the decision making process
C) adaptable to changing conditions
D) usually utilize quantitative models
E) all of the above