Deck 6: Developing Leadership Skills

Question 1

Managing people is considered a conceptual skill.

Answer 1

False

Question 2

Selecting the best solution is the last necessary step in problem solving.

Answer 2

False

Question 3

Administrative skills are the most important competencies a leader needs to run an organization.

Answer 3

True

Question 4

People typically welcome change because it is a departure from the usual routine.

Question 5

Which of the following is not a dimension of emotional intelligence?

A) Understanding one's own emotions
B) Understanding the emotions of others
C) Reasoning with emotions
D) Managing emotions in relationships with others
E) All of the above are dimensions

Question 6

Leaders would say that managing resources occupies most of their time.

Question 7

Technical competence is sometimes referred to as "functional competence".

Question 8

While often devalued because they are not glamorous or exciting, administrative skills play a primary role in effective leadership.

Question 9

The concept of managerial wisdom refers to possessing a deep understanding of the people and the environment in which they work.

Question 10

A leader is less effective when he or she does not have technical competence about the subordinates' activities.

Question 11

Conflict is inevitable and not unhealthy.

Question 12

Of the following choices, which is not an administrative skill?

A) Managing people
B) Strategic planning
C) Managing resources
D) Showing technical competence
E) All of the above are administrative skills

Question 13

Strategic planning is primarily a

A) Cognitive activity
B) Affective activity
C) Meditative activity
D) All of the above
E) A and B only

Question 14

"I think you have a good point, but I see things differently" is an example of face saving.

Question 15

A leader is required to have technical competence in every situation.

Question 16

Strategic planning is about designing a plan of action to achieve a desired goal.

Question 17

The concept of emotional intelligence has been around for more than a century.

Question 18

Social perceptiveness is similar to egocentrism.

Question 19

Conflict creates the need for change and occurs as the result of change.

Question 20

The three core groups of leadership skills are administrative, interpersonal, and conceptual.

Question 21

What can a leader do to enhance his/her emotional intelligence?

Question 22

Which of the following is considered a conceptual leadership skill?

A) Problem solving
B) Managing interpersonal conflict
C) Creating visions
D) All of the above
E) A and C only

Question 23

Which of the following administrative skills can be thought of as "management by walking around?"

A) Managing resources
B) Showing technical competence
C) Managing people
D) All of the above
E) A and C only

Question 24

When an orchestra conductor is directing rehearsals, he/she is displaying the following competence:

A) Technical competence
B) Functional competence
C) Political competence
D) Administrative competence
E) A and B only

Question 25

Resources in an organization can include which of the following?

A) Money
B) People
C) Supplies
D) All of the above
E) A and C only

Question 26

For a leader to create vision, he or she must:

A) Set forth a picture of the future that is better than the present
B) Move others toward a new set of ideals and values that will lead to the future
C) Be able to implement the vision and model the principles set forth in the vision
D) All of the above
E) B and C only

Question 27

Which of the following is not considered to be an administrative skill?

A) Managing resources
B) Handling conflict
C) Managing People
D) A & B only
E) All of the above are administrative skills

Question 28

Design a teaching module to help employees in your workplace (or students in your class) develop their social perceptiveness. What would the content include? What would be the mode of instruction? How would you assess the effectiveness of the module?

Question 29

Briefly discuss the concept of social perceptiveness.

Question 30

Athletic coaches take the knowledge of their players and the ability to create game plans in order to compete with the opposing team. This is an example of:

A) Strategic planning
B) Managing people
C) Managing resources
D) Handling conflict
E) None of the above

Question 31

If conflict is managed correctly, results can include:

A) Reduction of stress
B) Creative problem solving
C) Strengthening leader-follower and team member relationships
D) All of the above
E) A and C only

Question 32

Problem-solving skills includes:

A) Recognizing the problem
B) Not dismissing any possible solution as unworthy
C) Doing something about the problem
D) All of the above
E) A and B only

Question 33

Leadership skills are learned competencies. Which of the leadership skills do you think are hardest to learn? Why?

Question 34

To enhance emotional intelligence, leaders should:

A) Learn to regulate their emotions
B) Become aware of the emotions of others
C) Express their extreme emotions
D) All of the above
E) A and B only

Question 35

What is emotional intelligence and how does it contribute to leadership?

Question 36

Briefly define and describe the three skill sets involved in administrative leadership. Give an example of what each one would look like in your line of work. Which skill set is most important in your line of work? Why?

Question 37

According to the text, research shows that strategic leaders need to have which of the following skills?

A) The ability to learn
B) The capacity to adapt
C) Managerial wisdom
D) All of the above
E) A and B only

Question 38

Being socially perceptive includes:

A) Knowing what is important to others
B) Knowing what problems individuals face
C) Knowing how individuals react to change
D) All of the above
E) A and B only

Question 39

Give an example of problem solving in your professional or personal life using the steps described in the chapter. Were you successful in solving your problem?