Deck 9: Communicating in Close Relationships

Question 1

The statement "I think Sarah's point is well made and we should look at it more closely" is an example of a supporting statement.

Answer 1

True

Question 2

A person can play only one role in a particular discussion.

Answer 2

False

Question 3

Individuals in small-group communication must perceive that they have a mutually interdependent purpose.

Answer 3

True

Question 4

An example of a role is an encounter played by a person who nearly always breaks the tension by making a joke or lightening up the discussion.

Question 5

A designated leader is someone who has been appointed or elected to a leadership position.

Question 6

An example of a norm in small-group discussion might be that everyone sits in a circle with no one in an obvious leadership seat.

Question 7

If a group member wants to keep voting on an issue until his or her choice is selected,the member is performing a self-centered function.

Question 8

Leadership involves communication that influences the group to move toward its goals.

Question 9

An example of a formal role is when the treasurer of an organization pays the monthly bills.

Question 10

"One problem I see with Cindy's idea…" is an example of a coordinating statement.

Question 11

The least directive style of leadership is democratic.

Question 12

Sam is an expert at finding high quality research on the library's website.When she performs this task for the group,it is called a disjunctive task.

Question 13

Within-group diversity consists of observable characteristics and implicit characteristics.

Question 14

If you're part of a group formed specifically to solve a problem,you are in an emergent group.

Question 15

Group norms are less difficult to create in computer-mediated environments.

Question 16

Leaders have expert power if they have earned certificates or degrees in the subject areas for which they are providing information.

Question 17

One reason why you should learn about small groups is because humans need groups to meet needs they cannot meet as individuals.

Question 18

In terms of communicative competency,effective leaders attempt to force their own ideas into group discussions.

Question 19

The statement "I don't care; whatever you want to do is fine with me" is likely to be uttered by a democratic leader.

Question 20

"The municipal government,the city,should provide garbage collection-not private haulers." This statement is an example of a question of fact.

Question 21

The statement "I don't care; whatever you want to do is fine with me" is most likely to be uttered by a

A) laissez-faire leader.
B) democratic leader.
C) autocratic leader.
D) emergent leader.

Question 22

All of the following reasons are listed in your text as to why you should study small-group communication except

A) Groups are everywhere.
B) It is more fun to do things with a group of people rather than as an individual.
C) Small groups are a means of participating in the democratic process.
D) Groups meet needs that people cannot meet as individuals.

Question 23

Which of the following statements illustrates a task function statement?

A) "Do whatever you want,I don't care."
B) "It doesn't help to call each other names.Let's stick to the issues."
C) "I think Tara's point is well made."
D) "Let's make a list of what we still need to do."

Question 24

Approximately what percentage of workers report in polls that their time spent working in meetings could be more productive?

A) 35%
B) 55%
C) 75%
D) 95%

Question 25

Which concept of group leadership assumes that interpersonal influence is the primary skill needed by an effective group leader?

A) trait approach
B) communicative competencies approach
C) style approach
D) functions approach

Question 26

Which of the following is not an example of a group norm?

A) The leader of the group always sits at the far end of the table during meetings because that is where she is expected to sit.
B) The leader has a very large vocabulary so she practically needs an interpreter for others to understand her.
C) Meetings of the group almost always last for an hour―no more and no less.
D) There are no formal speeches for this group; they always act informally,joke,use slang,and laugh a lot.

Question 27

Which of the following is most likely an example of an assigned group?

A) a group of students studying for an exam
B) a group of friends at a party
C) a group of students asked by the principal to clean the playground
D) a group of students practicing for basketball tryouts

Question 28

Which of the following statements regarding gender and group interaction is true?

A) Men use more exclamation points in online discussions.
B) Women prefer more formal speech forms.
C) Men are more influential.
D) Women are better leaders.

Question 29

Which of these groups may be classified as a secondary group?

A) roommates
B) friends you socialize with regularly
C) SGA Committee on Improving Campus Parking
D) coworkers who regularly share coffee breaks

Question 30

According to research cited in your textbook concerning group size,how many people should be in a small group to increase the likelihood that it will be a productive group?

A) 1 or 2
B) 3 or 4
C) 5 or 6
D) 7 or 8

Question 31

All of the following are needs fulfilled by primary groups except

A) achievement
B) belonging
C) inclusion
D) affection

Question 32

When other members of a group admire and respect a person,that person has

A) reward power.
B) punishment power.
C) referent power.
D) expert power.

Question 33

The following are types of interpersonal influence of power except

A) reward.
B) punishment.
C) expert.
D) pride.

Question 34

Which of the following is not a defining characteristic of a small group according to the textbook?

A) Behavior of the group is based on norms,values,and procedures accepted by members of the group.
B) Each person in the group has a sense of belonging or membership.
C) Each person's success is contingent upon the success of the group in achieving its goal.
D) All of the communication interaction in the group is oral,verbal communication.

Question 35

Which of the following is most likely an example of a primary group?

A) a group of workers solving a problem
B) a group of students preparing a presentation
C) a group of women playing cards
D) a group of workers building a house

Question 36

The ability to withhold from followers what they want is called

A) reward power.
B) punishment power.
C) referent power.
D) expert power.

Question 37

When other members value the knowledge or expertise of a person,that person has

A) reward power.
B) punishment power.
C) referent power.
D) expert power.

Question 38

Which of the roles described is more an informal role than a formal role?

A) John's role of balancing the checkbook as the club's treasurer
B) Cecelia's role of taking notes as the club's secretary
C) Frank's role of maintaining order as the club's parliamentarian
D) Kathleen's role of "taskmaster" because of her ability to maintain focus and not be sidetracked by frivolity and side talk

Question 39

According to the definition of a small group in the book,which one of the following would not be defined as a small group?

A) five people who voluntarily serve in the Metro Civil Rights Commission to propose policy to the City Council
B) six people working for the same company on various projects in different departments
C) nine women who meet once a month on a Thursday in a support group for victims of wife abuse
D) four old men who meet weekly in the back of a local tavern in their "club" that promotes crime watch

Question 40

Which of the following would not be considered a leader according to definitions presented in the text?

A) a person who influences the behavior and attitudes of others through communication
B) someone who becomes an informal leader by exerting influence toward achievement of a group's goal but who does not hold the formal position or role of a leader
C) one member persuading another to sabotage a group goal
D) someone who has been appointed or elected to a leadership position

Question 41

Which of the following is an implicit characteristic of group members?

A) age
B) race
C) individuals' worldviews
D) personal artifacts

Question 42

Did the President of the United States really have intestinal flu or was it a more serious malady? This is a question of

A) value.
B) fact.
C) policy.
D) interest.

Question 43

Which situation invites an emergent leader?

A) The company has just announced impending personnel reductions,and a small group of recently hired employees have gathered to discuss strategy.
B) The company is bringing in a new vice president to be part of the upper management team.
C) The company,named for the family,which founded it,has just announced that the boss's daughter will be the new CEO.
D) The company has a personnel committee that is always headed by the director of personnel with regional directors as its members.

Question 44

Americans have a cultural bias that favors which leadership style described in the book?

A) autocratic leadership
B) laissez-faire leadership
C) republican leadership
D) democratic leadership

Question 45

The key characteristics of a Group Decision Support System are efficiency and

A) cost.
B) support.
C) anonymity.
D) training.

Question 46

The great Tennessee basketball coach,Pat Summit,is able to win so often because her team understands what the opponent is trying to do on offense and defense.Pat Summit is a master at knowing what types of plays the other team is going to run during the game.What type of power might she possess?

A) reward power
B) punishment power
C) referent power
D) expert power

Question 47

Within-group diversity is influenced by observable characteristics and

A) sex characteristics.
B) race characteristics.
C) age characteristics.
D) implicit characteristics.

Question 48

The great Tennessee basketball coach,Pat Summit,is able to motivate her players because she has charisma and her players respect her a great deal.What type of power might she possess?

A) reward power
B) punishment power
C) referent power
D) expert power