Question 1

Complaining about your salary,your work hours,or the temperature in the office is known as:&#10;A) Gossiping&#10;B) Backstabbing&#10;C) Negativity&#10;D) Enthusiasm

Accepted Answer

Complaining about these aspects of work is considered negativity, as it focuses on the negative aspects rather than finding solutions or focusing on the positive aspects of the job. Gossiping and backstabbing involve talking negatively about coworkers or spreading rumors, which is different from complaining about work conditions. Enthusiasm, on the other hand, involves showing passion and positivity towards one's work.

Question 2

At what point should you discuss salary with a coworker?&#10;A) Anytime&#10;B) Never&#10;C) During your first week on the job&#10;D) In the parking lot after work

Accepted Answer

It is generally not appropriate to discuss salary with coworkers as it can create tension and can be perceived as unprofessional. It is best to discuss salary with HR or management.

Question 3

During hard economic times,employers may negotiate with employees by:&#10;A) Paying every employee the same amount&#10;B) Offering a revised work schedule with fewer hours per employee&#10;C) Firing half of the employees&#10;D) Asking everyone to work without pay

Accepted Answer

Offering a revised work schedule with fewer hours per employee allows the employer to cut costs while still keeping all employees on staff. This option provides some level of financial relief for the employer while preventing sudden layoffs and unemployment for employees. Options A, C, and D are not ideal solutions for negotiating during hard economic times as they can cause more issues for both the employer and employees.

Question 4

Some employees at your new job may be threatened and seem distant or:&#10;A) Snobbish&#10;B) Hateful&#10;C) Unapproachable&#10;D) Overly friendly

Accepted Answer

It is possible that some employees may feel threatened by a new colleague joining their workplace, making them seem distant or unapproachable. It is important to remain respectful and not take their behavior personally, as they may warm up over time. However, assuming that they are snobbish, hateful, or overly friendly without any evidence can be unfair and hinder building a positive work relationship.

Question 5

If you find yourself being laid off in a cost-saving operation,you should:&#10;A) Immediately file for unemployment payments&#10;B) Leave on good terms; you will need them as a reference&#10;C) Not go quietly; let them know you are upset&#10;D) Vent your anger on social networks

Accepted Answer

Leaving on good terms is important for maintaining professional relationships and securing future references.

Question 6

Failure to properly communicate can be found in which of the following?&#10;A) Using good listening skills&#10;B) Keeping a positive attitude&#10;C) Spreading gossip and rumors&#10;D) Learning from your mistakes

Accepted Answer

Spreading gossip and rumors is a form of communication that can be damaging and unproductive. The other choices are all positive actions that can support effective communication.

Question 7

The best time to document your patient care is:&#10;A) The end of the day&#10;B) Before you go to lunch&#10;C) After lunch before you start working again&#10;D) As soon as you are done performing a task

Accepted Answer

Documenting patient care as soon as you are done performing a task ensures accuracy and completeness of the documentation. Waiting until later in the day or after breaks increases the risk of forgetting important information or details.

Question 8

If you have been offered another job,you should:&#10;A) Make absolutely sure it is a better opportunity before you commit&#10;B) Take it while you have the chance&#10;C) Tell your employer that you are going to take a new job unless you get a raise&#10;D) Tell your fellow employees that you are thinking about leaving and get their opinion

Accepted Answer

It is important to thoroughly evaluate the new job opportunity before committing to it. This includes considering aspects such as salary, benefits, job responsibilities, company culture, and potential for growth. Rushing into a decision could lead to dissatisfaction in the long run.

Question 9

You can show your employer that you are interested in your work by:&#10;A) Attending continuing educational sessions when possible&#10;B) Telling him or her every day that you love your job&#10;C) Learning all you can about new equipment in the office&#10;D) Writing your employer a letter to tell them how much you love your job&#10;E) A and C

Accepted Answer

Attending continuing educational sessions and learning all you can about new equipment in the office are both ways to show your employer that you are interested and passionate about your work. Simply telling them you love your job every day or writing a letter may come across as insincere or excessively enthusiastic. It's important to demonstrate your interest and dedication in tangible ways.

Question 10

The best way to resign is:&#10;A) Leave a voice mail message for your employer&#10;B) E-mail your employer&#10;C) Sit down with your employer and give them a written letter&#10;D) Tell one of your coworkers to tell your employer

Accepted Answer

Sitting down with your employer and giving them a written letter is the most professional and respectful way to resign. It shows that you value the relationship and want to ensure a smooth transition for both parties. Leaving a voice mail message or sending an email may come across as unprofessional and could damage the relationship with the employer. Asking a coworker to tell your employer is also unprofessional and shows a lack of respect for your employer.

Question 11

When you start a task,you should:&#10;A) Finish before you start something else&#10;B) Get it started and move on to starting the next task&#10;C) Get done as much as you can and ask someone else to finish&#10;D) Make a list of what you will do next

Accepted Answer

The answer of When you start a task,you should:&#10;A) Finish...

Question 12

If you are unhappy in your job,you may lose the ability to:&#10;A) Take care of patients&#10;B) Be productive&#10;C) Communicate effectively&#10;D) All of the above

Accepted Answer

The answer of If you are unhappy in your job,you...

Question 13

Traits of a good employee are:&#10;A) Paying attention to detail&#10;B) Being on time&#10;C) Being able to adapt&#10;D) Taking initiative&#10;E) All of the above

Accepted Answer

The answer of Traits of a good employee are:&#10;A) Paying...

Question 14

Communicating with other professionals to share ideas,information,and common interests so as to build relationships and enhance your reputation is known as:&#10;A) Networking&#10;B) Socializing&#10;C) Professional planning&#10;D) Contemplating

Accepted Answer

The answer of Communicating with other professionals to share ideas,information,and...

Question 15

A minimum notice of resignation is:&#10;A) One week&#10;B) Two weeks&#10;C) One month&#10;D) Six months

Accepted Answer

The answer of A minimum notice of resignation is:&#10;A) One...

Question 16

Which of the following is a top reason that employers fire employees?&#10;A) Excessive absences&#10;B) Punctuality&#10;C) Cooperation&#10;D) Conducting personal business during work hours&#10;E) A and D&#10;Completion&#10;Complete each statement.

Accepted Answer

The answer of Which of the following is a top...

Question 17

If your employer asks you to take over for another employee,you should:&#10;A) Do what your employer asks with no questions&#10;B) Tell your employer that they will have to give you a raise&#10;C) Make sure that you are familiar enough with the job and do what you can to help&#10;D) Ask someone else to help you

Accepted Answer

The answer of If your employer asks you to take...

Question 18

When you do not let your employer know that you are not coming into work,it is considered a &#34;_______________&#34; and is not professional.

Accepted Answer

The answer of When you do not let your employer...

Question 19

Your general feeling or opinion about something is your:&#10;A) Altitude&#10;B) Attitude&#10;C) Affiliation&#10;D) Persuasion

Accepted Answer

The answer of Your general feeling or opinion about something...

Question 20

Which of the following attitudes can be unwelcome in a new job?&#10;A) Being a team player&#10;B) Showing a positive attitude&#10;C) Being overconfident&#10;D) Being open-minded

Accepted Answer

The answer of Which of the following attitudes can be...

Question 21

Arriving late may require that you play ___________all day,which adds unnecessary stress to your job and may make the patients feel rushed.

Accepted Answer

The answer of Arriving late may require that you play...

Question 22

Companies that insure healthcare facilities also require validation of employees' _______________.

Accepted Answer

The answer of Companies that insure healthcare facilities also require...

Question 23

You must make a personal policy that you will not engage in office ___________and backstabbing.

Accepted Answer

The answer of You must make a personal policy that...

Question 24

Never advertise the fact that you are _______________,even if you are unhappy in your current position.&#10;Chapter 20: Succeeding in Your Job

Accepted Answer

The answer of Never advertise the fact that you are...

Deck 20: Succeeding in Your Job