Deck 51: Career Development and Life Skills

Question 1

The cover letter

A) is always optional.
B) should only be sent when an interview has been arranged.
C) should always be sent along with a résumé.
D) should be approximately two pages long.

Answer 1

should always be sent along with a résumé.

Question 2

When developing career objectives, the medical assistant should ask which of the following questions?

A) What areas and skills did I enjoy in practicum?
B) Where will I be in 5 years?
C) What additional skills do I need to get where I want to go?
D) All of the above are correct.

Answer 2

All of the above are correct.

Question 3

When are performance appraisals usually done?

A) First day of a new job
B) After the initial probationary period
C) Annually
D) Quarterly
E) Both B and C

Answer 3

Both B and C

Question 4

The medical assistant must exercise __________ and not respond in kind to patients who are disagreeable.

Question 5

Which of the following résumé formats focuses on the person's employment history, bulleting out the job duties for each position?

A) Chronological
B) Combination
C) Functional
D) Targeted

Question 6

What is the best action to take if an employer asks you whether you are married?

A) Advise him or her that it is illegal to ask this question.
B) Ignore the question by pretending you did not hear it.
C) Politely ask the interviewer whether you can respond to questions that relate directly to the job.
D) Answer it truthfully, because you are required to do so.

Question 7

The education section on a chronological résumé is typically located in what position?

A) Near the top
B) Toward the end
C) After the summary of skills
D) Before the objective

Question 8

It is illegal for an interviewer to ask questions related to

A) age.
B) nationality.
C) religion.
D) marital/family status.
E) All of the above

Question 9

Which of the following is the best job search method?

A) Employment agencies
B) Networking
C) Mailing résumés
D) Newspaper ads

Question 10

Which of the following sources can be used to support claims of an individual's characteristics?

A) Past job reviews
B) Practicum evaluations
C) Words in résumé or cover letter
D) Both A and B
E) All of the above

Question 11

When applying for a position for which you are qualified, which of the following actions would most likely increase your chances of getting hired?

A) Writing a polite note thanking the employer for the interview
B) Making frequent telephone calls to express your interest in the position
C) Getting to know the office staff at the site where you wish to work
D) Not inquiring about salary or work hours at the interview

Question 12

It is usually appropriate to include all of the following items in your résumé except

A) your salary history and current requirements.
B) your professional employment objective.
C) an employment history that is not related to the medical field.
D) education that was not related to medical assistant training.

Question 13

If you prepare a chronologic list of events, this means that they are organized in

A) the order in which they occurred.
B) strict alphabetic order.
C) the order of importance.
D) the order of easiest to most difficult.

Question 14

A return offer made by a person who has rejected an offer or job is called a(n) __________.

Question 15

Which of the following methods has proved to be the best and most effective way to find employment?

A) Networking
B) Job boards
C) Mass mailing of résumés to health care employers
D) Cold calling
E) Both A and B

Question 16

The exchange of information or services among individuals, groups, or institutions is known as __________.

Question 17

In a cover letter, a statement such as "I believe I have the qualities you require" should be placed in which of the following locations?

A) The first paragraph
B) The second paragraph
C) The start of the final paragraph
D) The signature block

Question 18

A "Special Skills" section typically only appears in which of the following résumés?

A) Chronological
B) Combination
C) Functional
D) Targeted

Question 19

Which of the following interview questions should not be asked in an interview?

A) Tell me about yourself.
B) Whom do you most admire?
C) Who takes care of your children while you work?
D) Why would you be successful in this position?

Question 20

When developing a portfolio, which of the following can provide "evidence" of specific abilities and skills?

A) Reference documents
B) Certifications
C) Education-related documents
D) Prior employment documents
E) Examples of work or a summary of projects

Question 21

__________ with employers should begin before graduation.

Question 22

The __________ period is a time for the new medical assistant to become oriented to the facility.

Question 23

Medical assistants must evaluate their own __________ and weaknesses.

Question 24

__________ skills are the abilities the medical assistant needs to perform the job.

Question 25

__________ each résumé to get better results during the job search.

Question 26

Follow-up calls should be limited to no more than __________ per week.

Question 27

It is helpful to conduct __________ interviews for practice.

Question 28

The medical assistant should tell his or her personal __________ when graduation is near, because job leads might be discovered using this source.

Question 29

Never speak __________ about former employers.

Question 30

__________ comments help the medical assistant perform better and take on more responsibility.

Question 31

__________ is reading and marking corrections.

Question 32

Performance __________ rarely give perfect ratings.

Question 33

Having a clear, decisive relevance to the matter at hand is being __________.

Question 34

To correct by removing errors is to __________.

Question 35

Medical assisting is a versatile __________ and can lead to many years of satisfying employment.

Question 36

Pay particular attention to all __________ of appearance when preparing for the job interview.

Question 37

There should be no __________ on a résumé.

Question 38

Remember to be completely __________ when completing a job application and résumé.

Question 39

__________ skills can be taken from one job to another.

Question 40

A person with __________ is motivated, able to express love, and capable of handling criticism.

Question 41

To rectify means to remove errors.

Question 42

Self-management skills are the abilities the medical assistant needs to perform a job, such as performing venipuncture or billing insurance.

Question 43

Never list salary __________ on the résumé.

Question 44

The Internet is one of the most important tools the medical assistant can use to find out about job opportunities and information on healthcare facilities in the area.

Question 45

A new employee may arrive late to work as long as it happens no more than twice a month.

Question 46

The requirements for a specific job should be compared with the __________ listed on the medical assistant's résumé.

Question 47

Mock means to read and mark corrections.

Question 48

The purpose of the cover letter is to get the employer to look at the résumé, and the purpose of the résumé is to get the applicant the job.

Question 49

Networking is the exchange of information or services among individuals, groups, or institutions.

Question 50

Salary expectations should be listed on the résumé.

Question 51

Two weeks' notice should be given before a person leaves a job.

Question 52

Something that is intolerable is bearable.

Question 53

Networking is meeting and getting to know individuals in the same or similar career fields and sharing information about available opportunities.

Question 54

A counteroffer is a return offer often made by a supervisor or employer who is at risk of losing a valued employee.

Question 55

Writing "See résumé" on a job application is often an indication of __________ to an employer.

Question 56

"Having a clear, decisive relevance to the matter at hand" is the definition of subtle.

Question 57

The demands of the medical profession make it an often stressful environment.

Question 58

The four phases of the job interview process include preparation, the actual interview, follow-up, and negotiation.

Question 59

Transferable skills, such as the ability to communicate effectively, can be taken from one job to another.

Question 60

The medical assistant should proofread all résumés several times.

Question 61

It is smart to resign from a job to try to get an increase in salary.

Question 62

Job applications are never considered legal documents.

Question 63

The medical assistant should make the résumé as general as possible so that it will fit a multitude of job opportunities.

Question 64

Performance evaluations should be perfect.

Question 65

The probationary period for newly hired medical assistants is a time for both the employee and the employer to decide whether the job is a good fit for the individual.

Question 66

Newspaper ads for available positions usually produce only a few applications or résumés.

Question 67

The school career placement office is a great resource for the student's job search.

Question 68

The medical assistant should make every effort not to miss a day of work during the probationary period.