Deck 13: Business Professional Writing: How Do I Best Present Myself in Writing

Question 1

Social media, like Facebook, have limited use in business settings.

Answer 1

False

Question 2

The five-step process for writing any business document begins with:

A) Selection of an organizational format
B) Identification of one or more objectives for the document
C) Research
D) Writing an outline

Answer 2

B

Question 3

Business writing involves an audience analysis, much like business speaking.

Answer 3

True

Question 4

Experienced writers need to spend very little time editing and revising their work.

Question 5

Email subject lines should be as short and general as possible.

Question 6

According to the chunking principle, readers are able to comprehend and remember ________ units of information at a time?

A) 1-3
B) 5-7
C) 5-9
D) Not more than 2

Question 7

Business blogs should be written with which of the following objectives in mind:

A) Engaging readers' interest in your topic
B) Cultivating a personal relationship with your readers
C) Seeking readers' feedback
D) All of the above

Question 8

In a progress report, you should emphasize the work you've completed since the last report over other activities.

Question 9

There is no type of business writing that should be written in a manner similar to conversation.

Question 10

What is the specific problem with the following sentence? "The report was delivered by Kelly."

A) Awkward syntax
B) Writers should avoid the use of first names in business writing
C) Passive voice
D) The type of report is not clearly specified

Question 11

When preparing a letter to be transmitted digitally (rather than in hard copy), you should remember that:

A) People prefer to receive paper letters rather than digital letters
B) Research indicates readers pay less attention to digital letters than printed letters
C) Digital letters cost your company less money than printed letters
D) Research indicates people read the same amount of text more slowly on a computer screen than if it were printed

Question 12

Which of the following business documents is designed to give internal and external stakeholders information about day-to-day business operations?

A) Business letter
B) Memo
C) Proposal
D) Brief report

Question 13

Evidence shows that readers pay more attention to carefully edited documents than they do sloppy ones.

Question 14

The best strategy for communicating a positive impression in a business letter is:

A) Carefully consider who will be reading your letter and why
B) Write with brevity
C) Add creative, but professional, touches
D) Prepare an outline of your letter in advance of writing it

Question 15

Jamie is Director of Event planning for her organization. She would like a means to publicize events at the organization's annual conference in real-time for members who cannot attend. Which of the following media would be a good choice for Jamie?

A) Blogs
B) Group Facebook status updates
C) Her organization's Twitter feed
D) All of the above

Question 16

Business communicators should always adopt a formal style when writing letters.

Question 17

Proposals should be written after carefully reading:

A) The prospective client's website
B) Any personal communications you have had with the prospective client
C) The RFP document
D) The newspaper

Question 18

A proposal is an invitation to qualified businesses or individuals to bid for specific work.

Question 19

Which of the following statements offers the best advice for formatting a business letter?

A) Block style is the best format
B) Pick a standard format and use it consistently throughout the letter
C) Keep the message as brief as possible
D) Vary the fonts and spacing used throughout the letter

Question 20

Effective contemporary business writing is straightforward and down-to-earth.

Question 21

Provide a summary of the book's advice for revising documents.

Question 22

Explain why establishing a clear objective is one of the first steps to effective business writing.

Question 23

What are the five steps to preparing a business document?

Question 24

Explain what is meant by the principle of chunking in business writing.

Question 25

Explain how blogs and other social media are used in business settings.

Question 26

List and describe three strategies for effective writing when using social media for business and professional purposes.

Question 27

List and describe three of the most common types of business documents.