Question 1

Phone interviews are rarely a formality; instead, they can be the first critical step in the evaluation process

Accepted Answer

Phone interviews are often used as a screening tool to determine which candidates will be invited for in-person interviews, and therefore can be a critical step in the hiring process.

Question 2

Remote interviews (phone and video links) are quickly replacing in-person interviews for pre-screening job candidates

Accepted Answer

With the onset of the COVID-19 pandemic, remote interviews have become the norm for pre-screening job candidates. Phone and video links are being widely used as a replacement for in-person interviews.

Question 3

While multi-tasking during a phone interview is considered appropriate business etiquette, multi-tasking during a video interview is not at all appropriate

Accepted Answer

Both during phone and video interviews, multi-tasking is considered inappropriate because it can signal a lack of respect and attention to the interviewer.

Question 4

When planning a phone interview (as a job applicant, use a landline (as opposed to a cell phone).

Accepted Answer

Using a landline helps to ensure better call quality and reduces the risk of dropped calls or poor reception.

Question 5

When planning a phone interview as a job applicant, schedule less than 10 to 15 minutes for the exchange

Accepted Answer

While it may be tempting to think that a shorter phone interview will suffice, it is actually recommended to schedule at least 30 minutes for the exchange. This will give both the applicant and the interviewer ample time to introduce themselves, discuss the job requirements, ask and answer questions, and determine if there is a potential fit.

Deck 29: How Do I Prepare for Phone and Video Interviews?