Deck 6: Managing Stress

Question 1

Which of the following is not one of the stages of the general adaptation syndrome?

A) Alarm
B) Resistance
C) Reassurance
D) Exhaustion

Answer 1

C

Question 2

What is the last stage in the general adaptation syndrome?

A) Exhaustion
B) Work overload
C) Resistance
D) Alarm

Answer 2

A

Question 3

__________is the first physical reaction that occurs when a person feels threatened because she perceives and recognizes stressors in the general adaptation syndrome.

A) Exhaustion
B) Work overload
C) Resistance
D) Alarm

Answer 3

D

Question 4

What is the second stage in the general adaptation syndrome?

A) Exhaustion
B) Work overload
C) Resistance
D) Alarm

Question 5

Which of the following is not one of the organizational factors that contribute to stress?

A) Extrinsic nature of the work
B) Interpersonal relationships
C) Role ambiguity and conflict
D) Workload

Question 6

______can be defined as an individual physiological, behavioral, and psychological response to perceived challenges and threats in our environment.

A) Stress
B) General adaptation syndrome
C) Job burnout
D) Stressors

Question 7

Which of the following is not one of the elements of well-being?

A) Positive emotion
B) Negative emotion
C) Engagement
D) Accomplishment

Question 8

When stress levels are too low, all of the following occur, except:

A) Apathy
B) Boredom
C) Impaired attention
D) Withdrawal

Question 9

Which of the following is not one of the costs of stress?

A) Lowers productivity
B) Compromise effectiveness
C) Keeps the quality of work consistent
D) Safety of work life

Question 10

When stress levels are high, all of the following occur, except:

A) People's attentions become more focused.
B) Decision-making capacity and judgment are enhanced.
C) People become overwhelmed.
D) Performance improves.

Question 11

What is the first stage in the general adaptation syndrome?

A) Exhaustion
B) Work overload
C) Resistance
D) Alarm

Question 12

___________ results from long-term exposure to stressors.

A) Exhaustion
B) Work overload
C) Resistance
D) Alarm

Question 13

______________is the lack of clarity about the role one is playing.

A) Role ambiguity
B) Role conflict
C) Role overload
D) Role confusion

Question 14

Which of the following is not one of the consequences of stress?

A) Stress can make us accident-prone.
B) Stress interferes with the relationships we have with others.
C) Job dissatisfaction is linked to stress.
D) Stress does not impact our immune system.

Question 15

Which of the following is not a personal strategy to manage stress?

A) Lifestyle adjustments
B) Attitude adjustment
C) Job redesign
D) Social support

Question 16

__________occurs when compliance with one role makes it impossible to comply with another role.

A) Role ambiguity
B) Role conflict
C) Role overload
D) Role confusion

Question 17

Which of the following is not one of the individual factors that contribute to stress?

A) Working conditions
B) Abusive relationships
C) Financial pressures
D) Family troubles

Question 18

________ occurs when the person fights the threat in the General Adaptation Syndrome.

A) Exhaustion
B) Work overload
C) Resistance
D) Alarm

Question 19

Which of the following is not one of the characteristics of stress?

A) Stress is different for different people.
B) Job dissatisfaction is linked to stress
C) Stress makes us vulnerable to illnesses and diseases.
D) Stress impairs our concentration but not our memory or alertness.

Question 20

___________ is characterized by exhaustion, sense of powerlessness, cynicism, and disengagement.

A) Job burnout
B) Boredom
C) Apathy
D) Withdrawal

Question 21

Describe in detail the consequences and costs of stress to organizations.

Question 22

Define the term "general adaption syndrome" and name and describe the various stages.

Question 23

Name and describe the sources of stress from the individual and the organizational levels.

Question 24

The U.S. Bureau of Labor Statistics estimates that there were over 2 million workplace accidents in 2011.

Question 25

Stress is specific and people respond to the same set of circumstances in approximately the same way.

Question 26

Proactive individuals are action oriented, tend to identify opportunities and take advantages of them, and generally persevere in the face of obstacle and change.

Question 27

Resistance is the first physical reaction that occurs when a person feels threatened because she perceives and recognizes stressors.

Question 28

Stress is a nonspecific bodily response to anything that places a demand on us.

Question 29

Name and describe the personal and organizational strategies to manage stress.

Question 30

Describe in detail why we are unable to avoid stress.

Question 31

Alarm is one of the stages of the general adaptation syndrome.

Question 32

Job dissatisfaction is not linked to stress.

Question 33

Stress can lead to behavior that interferes with our relationships with others.