Deck 3: Self-Awareness, Personality, Emotions and Values

Question 1

"The degree to which a person is dependable, responsible, organized, and forward looking" is which of the Big Five dimensions of personality?

A) Conscientiousness
B) Extraversion/introversion
C) Openness to experience
D) Emotional stability

Answer 1

A

Question 2

_________ are stable, long-lasting beliefs and preferences about what is worthwhile and desirable.

A) Skills
B) Abilities
C) Personality
D) Values

Answer 2

D

Question 3

"Knowledge of the job processes, methods, tools and techniques" is which managerial skill?

A) Technical skill
B) Interpersonal skill
C) Conceptual skill
D) Social skill

Answer 3

A

Question 4

Which of the following of Reddin's personal values orientation occurs when the "person views people and relationships in a positive manner?"

A) Power oriented
B) Achievement oriented
C) Industry oriented
D) Human oriented

Question 5

___________ are acquired talents that a person develops related to specific tasks.

A) Skills
B) Abilities
C) Personality
D) Values

Question 6

____________ refers to a set of psychological characteristics that make each person unique; it is stable and tends to stay the same over time.

A) Skills
B) Abilities
C) Personality
D) Values

Question 7

"The degree to which a person is courteous, likable, good-natured, and flexible" is which of the Big Five dimensions of personality?

A) Agreeableness
B) Extraversion/introversion
C) Openness to experience
D) Emotional stability

Question 8

Which of the following of Reddin's personal values orientation occurs when the "person is interested in the use, implications, and manifestations of power?"

A) Power oriented
B) Achievement oriented
C) Industry oriented
D) Human oriented

Question 9

Which of the following is not one of the components of emotional intelligence?

A) Self-management
B) Self-awareness
C) Social affiliation
D) Social skills

Question 10

"The degree to which a person is sociable, talkative, assertive, active, and ambitious" is which of the Big Five dimensions of personality?

A) Conscientiousness
B) Extraversion/introversion
C) Openness to experience
D) Emotional stability

Question 11

_________ refers to the condition when employees project one emotion while feeling another.

A) Emotional challenge
B) Emotional dissonance
C) Emotional intelligence
D) Emotional labor

Question 12

"Knowledge of interpersonal relationships, including communication, conflict management, negotiation and team building" is which managerial skill?

A) Technical skill
B) Interpersonal skill
C) Conceptual skill
D) Social skill

Question 13

___________ refers to any real or perceived threat to our security, self-image or sense of self-worth that stimulates our instinctive self-protective tendencies to either withdraw or become aggressive.

A) Emotional challenge
B) Emotional dissonance
C) Emotional intelligence
D) Emotional labor

Question 14

Which of the following is not a managerial skill?

A) Technical skill
B) Interpersonal skill
C) Conceptual skill
D) Social skill

Question 15

"The degree to which a person is imaginative, broad minded, curious, and seeks new experiences" is which of the Big Five dimensions of personality?

A) Conscientiousness
B) Extraversion/introversion
C) Openness to experience
D) Emotional stability

Question 16

The ______________ view suggests that heredity and the environment interact to influence the development of individual differences.

A) Interactionist
B) Differential
C) Instrumental values
D) Terminal values

Question 17

__________ is generally defined as the act of expressing organizationally desired emotions during service transactions.

A) Emotional challenge
B) Emotional dissonance
C) Emotional intelligence
D) Emotional labor

Question 18

___________are natural talents to do something mental or physical.

A) Skills
B) Abilities
C) Personality
D) Values

Question 19

Which of the following of Reddin's personal values orientation occurs when the "person likes to work and sees work as an end in itself?"

A) Power oriented
B) Achievement oriented
C) Industry oriented
D) Human oriented

Question 20

"Knowledge of problem solving, logical thinking, decision making, creativity and reasoning in general" is which managerial skill?

A) Technical skill
B) Interpersonal skill
C) Conceptual skill
D) Social skill

Question 21

Name and describe Reddin's personal values orientations.

Question 22

Define the term self-awareness and describe why self-awareness is important.

Question 23

Terminal values are desired states or end goals.

Question 24

The interactionist view suggests that heredity and the environment both influence the development of individual differences.

Question 25

Define the term values and distinguish between instrumental and terminal values and provide examples of each category of values.

Question 26

Consciousness is one the dimensions of the Big Five Personality Scale.

Question 27

Name and describe the dimensions of the Big Five Personality Scale and state which dimension is most important for managers to have.

Question 28

Friendly oriented is one of Reddin's personal values orientations.

Question 29

Self-awareness is one the components of emotional intelligence.

Question 30

A person with a proactive personality stays positive and keeps going.

Question 31

Emotional dissonance is defined as the act of expressing organizationally desired outcomes during service transactions.

Question 32

Ability refers to a set of psychological characteristics that make each person unique.

Question 33

Emotions are indicators of our implicit or unconscious judgments of the significance of events.

Question 34

Name and describe the factors that can assist you in developing your self-awareness.

Question 35

Name and describe the categories of skills that are most relevant to managers.

Question 36

Name and describe the strategies one can take for learning about themselves and enhancing self-knowledge.

Question 37

Define emotional intelligence and name and describe the components of emotional intelligence.

Question 38

Name and describe Schein's typical career anchors.

Question 39

Entrepreneurial creativity is one of Schein's typical career anchors.