Deck 1: Introduction to Organizational Behavior

Question 1

"Converting plans to action by establishing schedules and standards" is which of the following management functions?

A) Guidance
B) Managing materials
C) Supervision
D) Monitoring

Answer 1

A

Question 2

"Presenting, explaining, selling and defending the work unit's activities to the supervisor in the agency and to persons and groups outside of the agency" is which of the management functions?

A) External awareness
B) Interpretation
C) Representation
D) Coordination

Answer 2

C

Question 3

_____________focuses on happiness, pleasure, and joy and how human beings could use their talents to create positive institutions that would in turn promote even more positive conditions.

A) Positive bureaucracy
B) Positive organizational development
C) Positive organizational behavior
D) Positive management

Answer 3

B

Question 4

"Identifying key agency politics and priorities and/or external issues and trends likely to affect the work unit" is which of the management functions?

A) External awareness
B) Interpretation
C) Representation
D) Coordination

Question 5

Which of the following is not one of the differences between managers and leaders?

A) Managers are concerned with problem-solving while leaders are neither bound to structure nor existing goals.
B) Managers are concerned with getting people to operate efficiently while leaders accept chaos, suspense, and risk.
C) Managers emphasize rationality and control while leaders are concerned with moving in completely new and unexpected decisions.
D) Managers are concerned with planning and organizing while leaders are concerned with controlling.

Question 6

"Performing liaison functions and integrating the work of various units within the organization and interacting with other organizations" is which of the management functions?

A) External awareness
B) Interpretation
C) Representation
D) Coordination

Question 7

Which historical management theorist argued that you have to recognize the utter impossibility of winning, "Unless every man on the team obeys the signals or orders of the coach and obeys them at once when the coach gives orders."

A) Frederick Taylor
B) Elton Mayo
C) Mary Parker Follett
D) Max Weber

Question 8

"Providing guidance and oversight while working to promote and recognize performance" is which of the following management functions?

A) Guidance
B) Managing materials
C) Supervision
D) Monitoring

Question 9

"Staying up-to-date on the status of activities, identifying problems, and taking corrective action" is which of the following management functions?

A) Guidance
B) Managing materials
C) Supervision
D) Monitoring

Question 10

"Developing long-term goals, objectives and priorities and deciding on actions" is which of the management functions?

A) External awareness
B) Planning
C) Representation
D) Coordination

Question 11

Which of the following is not included in the ethical environment?

A) Personal integrity
B) Cultural mindset
C) Sector responsibility
D) Global sustainability

Question 12

Which of the following is not one of the perspectives on bureaucracy?

A) Division of labor
B) Impersonal rules
C) Bottom-up authority
D) Hierarchy is exhibited

Question 13

Which one of the following is not one of the conclusions of the Hawthorne effect?

A) They found that people change their behavior when they know they are being observed.
B) They concluded that human relationships influenced the behavior of workers and that new ideas were needed to explain work behavior.
C) They showed that human behavior and motivation is complex and is influenced by attitudes and feelings, the meaning that people assign to their work and their relationship at work.
D) The participation of the individual is necessary for cooperation but it is more important to build cooperation among organizational subunits as a crucial function of management.

Question 14

_________is the extent to which cultures, societies, and economies are interconnected and integrated.

A) Globalization
B) Organizational behavior
C) Sustainability
D) Corporate social responsibility

Question 15

Which of the following is not one of the things managers do?

A) Organize tasks
B) Motive and communicate
C) Take risks
D) Develop people

Question 16

Which of the following is not one of the levels in the field of organizational behavior?

A) Individual
B) Small groups
C) Medium-sized groups
D) Large groups

Question 17

"Making sure that the needed supplies, equipment, and facilities are available" is which of the following management functions?

A) Guidance
B) Managing materials
C) Supervision
D) Monitoring

Question 18

____________ refers to companies going beyond their bottom line and economic interests to engage in activities that promote social well-being and environmental sustainability.

A) Globalization
B) Organizational behavior
C) Sustainability
D) Corporate social responsibility

Question 19

________is the study and practice of how to manage individual and group behavior in business, government and nonprofit settings.

A) Management
B) Organizational behavior
C) Bureaucracy
D) Democracy

Question 20

"Keeping subordinates informed about key agency and work unit policies, priorities, issues, and trends and about how these are to be incorporated into the unit" is which of the management functions?

A) External awareness
B) Interpretation
C) Representation
D) Coordination

Question 21

Theory X workers are described as lazy, uninvolved, and motivated solely by money.

Question 22

Name and describe the characteristics of managers' jobs.

Question 23

Describe the concept of Theory X and compare and contrast it to Theory Y. Which of the two do you think is most applicable in organization today?

Question 24

Corporate social responsibility refers to companies going beyond their bottom line and economic interests to engage in activities that include environmental sustainability.

Question 25

Distinguish between managers and leaders and describe which of the two are most needed in organizations today.

Question 26

Positive organizational behavior is a recent and compelling emphasis in organizational behavior.

Question 27

The Artisan period is part of the history of organizational behavior.

Question 28

Globalization, complexity, and connectedness are three intricately related phenomena that define our global society today.

Question 29

Managers are concerned with problem solving and getting people to operate more efficiently while leaders are neither bound to structure nor to existing goals.

Question 30

Having no control over the schedule is one of the characteristics of a manager's job.

Question 31

Name and describe the levels of analysis in organizational behavior.

Question 32

The global analysis is one of the levels of organizational behavior.

Question 33

Name and describe the "what" and the "how" of management functions.

Question 34

Name and describe the three intricately related phenomena that define our global society today.

Question 35

Elton Mayo is one of the researchers from the Humanistic period.