Deck 2: Human Resources Strategy and Planning

Question 1

Which of the following is best classified as a polycentric policy of strategic approaches to international staffing?

A) Managers from headquarters staff key positions.
B) Host-country nationals staff key positions.
C) An international cadre of skilled managers are assigned to global subsidiaries regardless of nationality.
D) Key positions are filled by individuals in the region of the subsidiary.

Answer 1

B

Question 2

Ken, a brand manager at Media Labs LLC., is formulating a strategic plan for his organization. He has identified the organizational mission and formulated a SWOT analysis of the business. Which of the following is most likely to be Ken's next step in the strategic planning process?

A) Evaluate and reassess strategy
B) Implement strategy
C) Establish goals and objectives
D) Formulate supporting functional strategies

Answer 2

C

Question 3

A(n) _____ refers to the judgmental method of HR forecasting that requires experts to meet face to face.

A) simulation model
B) estimate
C) nominal group
D) regression analysis

Answer 3

C

Question 4

The term _____ refers to the process of identifying a plan for the orderly replacement of key employees.

A) attrition
B) succession planning
C) due diligence
D) benchmarking

Question 5

Kurt, a manager at LionShare LLC., is responsible for the strategic planning process in his organization. He is currently at the stage of implementing the strategy. Which of the following stages of strategic planning would have Kurt engaged in just before he moved on to implementation?

A) Stating the organizational mission
B) Conducting a SWOT analysis
C) Establishing goals and objectives
D) Formulating supporting functional strategies

Question 6

Jill, an HR manager at Sunny Day, is completing the HR planning process. Which of the following should be her last step?

A) Review organization's environmental analysis/strategic plans.
B) Develop HR staffing plans and actions.
C) Compile HR planning forecasts.
D) Assess external and internal workforce.

Question 7

Which of the following is best classified as an ethnocentric policy of strategic approaches to international staffing?

A) Managers from headquarters staff key positions.
B) Host-country nationals staff key positions.
C) An international cadre of skilled managers are assigned to global subsidiaries regardless of nationality.
D) Key positions are filled by individuals in the region of the subsidiary.

Question 8

_____ is a mathematical HR forecasting method that involves making a comparison of past relationships among various factors.

A) Statistical regression analysis
B) Productivity ratio
C) Staffing ratio
D) Delphi technique

Question 9

Which of the following is best classified as a geocentric policy of strategic approaches to international staffing?

A) Managers from headquarters staff key positions.
B) Host-country nationals staff key positions.
C) An international cadre of skilled managers are assigned to global subsidiaries regardless of nationality.
D) Key positions are filled by individuals in the region of the subsidiary.

Question 10

Which of the following is typically the last step in the strategic planning process for organizations?

A) Formulating supporting functional strategies
B) Evaluating and reassessing strategy
C) Establishing goals and objectives
D) Stating the organizational mission

Question 11

Which of the following is a mathematical method of HR forecasting?

A) The rule of thumb
B) Estimates
C) Staffing ratios
D) Nominal groups
?

Question 12

Which of the following is a factor of the internal environment in an organization?

A) Quality of talent
B) Economic forces
C) Political forces
D) Competitive forces

Question 13

Mark, an HR manager, is responsible for the HR planning process in his organization. He has reviewed the organization's strategic plans. Which of the following is most likely to be Mark's next step in the planning process?

A) Develop HR staffing plans and actions
B) Compile HR planning forecasts
C) Implement HR staffing plans and actions
D) Assess external and internal workforce

Question 14

Which of the following is a factor of the external environment in an organization?

A) Leadership bench strength
B) Organizational culture
C) Quality of talent
D) Competitive forces

Question 15

Which of the following best defines multinational corporations?

A) An organization that has facilities and other assets in at least one country other than its home country
B) An organization that imports goods from other countries to its home country
C) An organization that exports goods from its home country to other countries
D) An organization that has facilities and other assets only in its home country

Question 16

_____ refers to the judgmental method of HR forecasting that relies on general guidelines applied to a specific situation within the organization.

A) Statistical regression analysis
B) Rule of thumb
C) Delphi technique
D) Simulation model

Question 17

Which of the following is a judgmental method of HR forecasting?

A) Simulation models
B) Estimates
C) Staffing ratios
D) Productivity ratios

Question 18

Which of the following is best classified as a regiocentric policy of strategic approaches to international staffing?

A) Managers from headquarters staff key positions.
B) Host-country nationals staff key positions.
C) An international cadre of skilled managers are assigned to global subsidiaries regardless of nationality.
D) Key positions are filled by individuals from the same geographic area as the subsidiary.

Question 19

Jack, a human resource manager, is startingthe HR planning process. Which of the following should be his first step?

A) Review organization's environmental analysis/strategic plans
B) Develop HR staffing plans and actions
C) Compile HR planning forecasts
D) Assess external and internal workforce

Question 20

Which of the following is typically the first step in the strategic planning process for organizations?

A) Organizational mission
B) SWOT analysis
C) Formulating organizational strategy
D) Establishing goals and objectives

Question 21

Which of the following is true of the Worker Adjustment and Retraining Notification Act?

A) It requires private or commercial organizations that employ 20 or more full-time workers who have worked more than a year with the organization to give a 30-day notice before implementing a layoff or facility closing that involves more than 10 people.
B) It requires private and commercial organizations that employ 50 or more full-time employees who have worked more than three months in the previous year to give a 45-day notice before implementing a layoff or facility closing that involves more than 30 people.
C) It requires private or commercial organizations that employ 100 or more full-time workers who have worked more than six months in the previous year to give a 60-day notice before implementing a layoff or facility closing that involves more than 50 people.
D) It requires private or commercial organizations that employ more than 50 or more full-time workers who have worked more than a year with the organization to give a 30-day notice before implementing a layoff or facility closing that involves more than 20 people.

Question 22

When business improved, Tasha Lind determined that the company had a talent shortage. Which of the followingmethods should she usefor managingthe talent shortage?

A) Reducing employee work hours
B) Encouraging attrition
C) Implementing voluntary separation programs
D) Outsourcing to a third party

Question 23

Cost per hire is classified as a _____ metric of Human Resource.

A) development
B) training
C) compensation
D) staffing

Question 24

Which of the following is true of the Consolidated Omnibus Budget Reconciliation Act?

A) Displaced workers can retain their group medical coverage for up to 18 months for themselves, and up to 36 months for their dependents, if they pay the premiums themselves.
B) Displaced workers can use the Medicare program sponsored by the government for up to 18 months after the termination of their employment.
C) Displaced workers can use the Medicare program sponsored by the federal government for up to 36 months after the termination of their employment.
D) Displaced workers can retain their group medical coverage for up to 12 months for themselves, and up to 24 months for their dependents, if they pay the premiums themselves.

Question 25

Internal Supply for next year = _____.

A) Current staffing level + Projected outflows this year + Projected inflows this year
B) Current staffing level - Projected outflows this year - Projected inflows this year
C) Current staffing level + Projected outflows this year - Projected inflows this year
D) Current staffing level - Projected outflows this year + Projected inflows this year

Question 26

Big Cats is planning to acquire the Top Dogs company. Before the acquisition, which of the following should the HR manager perform?

A) Conducting due diligence
B) Retaining key talent
C) Optimizing workforce
D) Recognizing cultural differences

Question 27

Which of the following is a source of inflow in the current staffing level?

A) Internal transfers
B) Turnover
C) Demotions
D) Retirements

Question 28

Jefferson, the manager at Gold Storage Vaults, Inc., has determined that the company has a talent surplus. Which of the followingmethods should he use to managethe talent surplus?

A) Outsourcing to a third party
B) Using contingent workers
C) Freezing hiring
D) Increase employee work hours through overtime

Question 29

Annual wages and pay increases are classified as a _____ metric of Human Resource.

A) compensation
B) training
C) development
D) staffing

Question 30

Which of the following is a source of outflow in the current staffing level?

A) External hires
B) Promotions
C) Recalls
D) Internal transfers

Question 31

Which of the following best defines the term 'effectiveness'?

A) The degree to which operations are done in an economical manner
B) The ability to produce a specific desired effort or result that can be measured
C) The degree to which operations are done in the least possible time
D) The ability to produce a specific desired effort or result that cannot be measured

Question 32

After the acquisition of Fish Fleet, a chain of small seafood restaurants,which of the followingHR activitiesshould Celia, the HR manager for the acquiring company,perform during integration?

A) Assessing risks
B) Retaining key talent
C) Identifying possible conflicts
D) Conducting due diligence

Question 33

After the integration period when Yum Foods and Clean Plates merged to become Yum Plates, which of the followingHR activities should be performed?

A) Assessing risks
B) Retaining key talent
C) Identifying and establishing new culture
D) Conducting due diligence

Question 34

Which of the following is true of the Older Workers Benefit Protection Act?

A) The act requires employers to disclose the ethnicity and gender of both terminated and retained employees in layoff situations.
B) The act requires employers to disclose the ages of both terminated and retained employees in layoff situations.
C) The act requires employers to disclose ages of only the terminated employees in layoff situations.
D) The act requires employers to disclose ages of only the retained employees in layoff situations.

Question 35

Positions filled internally are classified as a _____ metric of Human Resource.

A) compensation
B) training
C) retention and quality
D) development

Question 36

Average tenure of employees is classified as a _____ metric of Human Resource.

A) compensation
B) training
C) retention and quality
D) development

Question 37

During mergers and acquisitions, risk must be assessed _____.

A) post integration
B) after making the deal
C) before making the deal
D) during integration

Question 38

After violating the WARN Act, Lucas was told that his company would face which of thefollowingconsequences?

A) Delisting from the stock exchange
B) Revocation of trade licenses
C) Imposition of trade embargo
D) Incurring heavy fines

Question 39

HR-to-employee ratio is classified as a(n) _____ metric of Human Resource.

A) training
B) development
C) HR staff and expenses
D) compensation

Question 40

During mergers and acquisitions, the workforce must be optimized _____.

A) post integration
B) pre integration
C) before making the deal
D) during integration

Question 41

Which of the following is the function of I-9 audit?

A) Reviewing regulatory compliance, benefits administration and reporting
B) Checking record keeping on state and federal paperwork requirement
C) Reviewing specific HR areas such as compensation, training, and so on
D) Reviewing compliance with immigration regulations

Question 42

In the balanced scorecard framework, employee capabilities are classified under _____.

A) financial measures
B) internal business processes
C) customer relations
D) learning and growth activities

Question 43

Which of the following is the function of compliance audits?

A) Reviewing regulatory compliance, benefits administration and reporting
B) Checking record keeping on state and federal paperwork requirement
C) Reviewing specific HR areas such as compensation, training, and so on
D) Reviewing compliance with immigration regulations and the I-9 form requirement

Question 44

Assigning an international cadre of skilled managers to global subsidiaries regardless of their nationality is known as the polycentric policy of global staffing strategies.

Question 45

In the balanced scorecard framework, which of the following factors would be considered most important to ensure that the organization is meeting customer expectations?

A) profit and loss
B) institutional knowledge
C) customer satisfaction
D) utilization of capital

Question 46

The policy of filling key positions with individuals in the region of the subsidiary in offshore organizations is known as the polycentric policy of global staffing strategies.

Question 47

Good strategies involve an accurate diagnosis of the challenge, an approach to overcome the obstacles, and a focus on coherent actions to make the approach work.

Question 48

Organizational strategy is independent of Human Resource management.

Question 49

A multinational corporation, sometimes called a transnational corporation, is an organization that has facilities and other assets in at least one country other than its home country.

Question 50

The focus of HR planning is to ensure that the organization has the right number of Human Resources, with the right capabilities, at the right times, and in the right places.

Question 51

The strategic planning process begins with an assessment of the current state of the business and the environmental forces that may be important during the planning cycle.

Question 52

The SWOT analysis helps managers in formulating a strategic plan that considers the organization's ability to deal with the situation at hand.

Question 53

Which of the following best defines HR analytics?

A) An evidence-based approach to making HR decisions on the basis of quantitative tools and models
B) An assumption-based approach to making HR decisions on the basis of quantitative tools and models
C) An evidence-based approach to making HR decisions on the basis of qualitative tools and models
D) An assumption-based approach to making HR decisions on the basis of qualitative tools and models

Question 54

Which of the following is the function of benefit programs audit?

A) Reviewing regulatory compliance, benefits administration and reporting
B) Checking record keeping on state and federal paperwork requirement
C) Reviewing specific HR areas such as compensation, training, and so on
D) Reviewing compliance with immigration regulations and the I-9 form requirement

Question 55

Which of the following is the function of specific program audit?

A) Reviewing regulatory compliance, benefits administration and reporting
B) Checking record keeping on state and federal paperwork requirement
C) Reviewing particular HR areas such as compensation, training, and so on
D) Reviewing compliance with immigration regulations and the I-9 form requirement

Question 56

Implementing the strategy is typically the last step in the strategic planning process.

Question 57

In the balanced scorecard framework, utilization of capital is classified under _____.

A) financial measures
B) internal business processes
C) customer relations
D) learning and growth activities

Question 58

The policy of assigning host-country nationals to key staff positions in offshore organizations is known as the ethnocentric policy of global staffing strategies.

Question 59

In the balanced scorecard framework, operational effectiveness is classified under _____.

A) financial measures
B) internal business processes
C) customer relations
D) learning and growth activities

Question 60

Instead of making a choice, a good strategy will try to accommodate many different demands and interests.

Question 61

Revenue per employee is a basic measure of human capital effectiveness.

Question 62

In the final part of the planning process, HR plans are developed to provide specific direction for the management of HR activities related to employee recruiting, selection, and retention.

Question 63

Define strategic planning.

Question 64

Human economic value added = Net profit before taxes + Cost of capital / Full-time head count

Question 65

Under the federal Consolidated Omnibus Budget Reconciliation Act (COBRA), displaced workers can retain their group medical coverage for up to 18 months for themselves, and up to 36 months for their dependents, if they pay the premium themselves.

Question 66

The balanced scorecard is a framework organizations use to report on a diverse set of performance measures.

Question 67

The formula for calculating the potential ROI for a new HR activity = operating cost for a new or enhanced system for a time period + one-time cost of acquisition and implementation/value of gains from productivity improvements for the time period.

Question 68

The external environment of planning includes the quality and quantity of talent, the organizational culture, and the talent pipeline and leadership bench strength.

Question 69

The internal environment of planning includes economic, political, and competitive forces that will shape the future.

Question 70

Intermediate-range plans usually project one to three years into the future.

Question 71

The formula for calculating human capital return on investment = Revenue +(Operating Expense +(Compensation - Benefits Cost)) / (Compensation - Benefit Cost)

Question 72

People-related costs are typically the smallest controllable expense in organizations.

Question 73

The value for HR practices cannot be measured.

Question 74

The formula for calculating human capital value added = Revenue - (Operating Expense - (Compensation + Benefit Costs)) / Full-Time Head Count

Question 75

Benchmarking is the process of comparing business processes and outcomes to an industry standard or best practice.

Question 76

The Consolidated Omnibus Budget Reconciliation Act (COBRA) requires employers to disclose the ages of both terminated and retained employees in layoff situations, and waiver of rights to sue for age discrimination must meet certain requirements.

Question 77

"Percentage of employees with career plan" is an example of the development HR metric.

Question 78

After a deal for a merger is closed, the focus of HR activity should be on due diligence.

Question 79

The Worker Adjustment and Retraining Notification Act (WARN) requires private or commercial organizations that employ 100 or more full-time-workers who have worked more than six months in the previous year to give a 60-day notice before implementing a layoff or facility closing that involves more than 50 people.

Question 80

Short-range forecasts focus on the immediate HR needs of an organization.