Deck 8: Managing Misbehavior

ملء الشاشة (f)
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سؤال
Within the Vardi and Weitz model, management interactions are the actions taken by managers to prevent, control, or respond to harmful misbehavior.
استخدم زر المسافة أو
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لقلب البطاقة.
سؤال
Sexual harassment is a form of unethical behavior, but is not considered aggression.
سؤال
Misbehavior is not gender-, industry-, country-, or date-specific.
سؤال
Some researchers believe that the unhealthier the organization, the higher the proportion of bullied versus nonbullied employees.
سؤال
Multiple tests are now available that can accurately predict future substance abuse.
سؤال
American employees now put in less time at work than they did 20 years ago.
سؤال
Passive aggression is accomplished through the withholding of something desired.
سؤال
Sabotage is a tangible expression of aggression or violence
سؤال
Today's organizations commonly share information about worker aggression.
سؤال
Demographic data may be the best predictors of violence, but it is prohibited by law from being collected.
سؤال
Researchers have found that overachievers are bullied less often than are average performers.
سؤال
Within the Vardi and Weitz model, instrumental force represents an individual's personal interests and beliefs.
سؤال
One reason that management should be concerned about incivility between colleagues is that can escalate to a more intense form of interaction, such as aggression or violence.
سؤال
Stealing is limited to tangible items, such as money and equipment.
سؤال
The concept of "wages in kind" suggests that the more dissatisfied the employee, the more motivated he or she will be to engage in incivility.
سؤال
Women tend to classify a smaller range of behavior as sexually harassing than do men.
سؤال
Sexual harassment is a form of discrimination, and harassed employees can file claims for battery and defamation.
سؤال
A manager who uses intimidation, threats of firing, and promises of disciplinary action if desired performance is not achieved is displaying incivility.
سؤال
Experiencing repeated incidents of rudeness can cause some workers to become physically ill or suffer depression.
سؤال
Researchers have concluded that workers' substance use and abuse has more to do with personal characteristics than with working conditions.
سؤال
Workplace relationships can have a host of negative ramifications, including:

A) Gossip
B) Decreased productivity
C) Accusations of favoritism
D) All of the choices are correct.
سؤال
This type of sexual harassment occurs when sex-related behavior interferes with an employee's work performance or creates an intimidating, hostile, or offensive working environment.

A) Quid pro quo
B) Physiological
C) Hostile work environment
D) Psychological
سؤال
The four types of antecedents to misbehavior are individual, job, group, and _______________.

A) religious
B) ethnic
C) organizational
D) environment
سؤال
________________is defined as the behavior exhibited by an individual or group that is purposeful (intentional) and can be harmful to the person and others, as well as financially and socially costly.

A) Incidental misbehavior
B) The intention to misbehave
C) Negative behavior
D) Bad citizenship
سؤال
Crime committed by a person of respectability and high social status in the workplace is called _______________ crime.

A) high-society
B) social-strata
C) white-collar
D) royal
سؤال
Studies found that theft rates were significantly lower in organizations in which employee compensation was reduced.
سؤال
The most efficient misbehavior intervention point is _______________.

A) when the misbehavior is first noticed
B) after a warning has been issued
C) during the preemployment phase
D) during performance evaluation cycles
سؤال
When an individual perceives that he or she is being mistreated by a manager, the preference for misbehaving _______________.

A) may increase
B) decreases
C) is unaffected
D) spreads to other employees
سؤال
Under the Americans with Disabilities Act (ADA), employers can require a medical test only after a job offer is made.
سؤال
According to the U.S. Equal Employment Opportunity Commission, there were ________ charges of sexual harassment filed in 2011.

A) less than 1500
B) between 1500 and 2500
C) approximately 9,000
D) more than 11,000
سؤال
A "consensual relationship agreement," also known as a "love contract," typically includes all of the following provisions except:

A) The relationship is consensual
B) What the dating employees will do if the relationship stops being consensual
C) A verification that both employees are aware of the company's policies on sexual harassment
D) Acknowledgement that the dating employees know they will be fired if they continue dating
سؤال
A work group with deviant norms about theft, through its behaviors, can display what, when, and where to steal.
سؤال
The impact of occupational structure on criminal workplace behaviors, such as embezzlement, vandalism, and sabotage, has been investigated by _______________.

A) anthropologists
B) occupational psychologists
C) criminologists
D) All of the choices are correct.
سؤال
Stealing and/or participating in theft can display allegiance to a group.
سؤال
Pryor and Stoller found that men who scored high on a characteristic designated "likelihood to sexually harass" were more likely to display all of the following behavior except:

A) They hold adversarial sexual beliefs
B) They are aggressive in their business dealings
C) They have difficulty understanding others' perspectives
D) The endorse traditional male sex stereotypes
سؤال
Most employers, thus far, do not use electronic monitoring and/or surveillance to track employee activity.
سؤال
_______________ of female employees report that they have been the object of sexually harassing behavior at work.

A) Up to 25 percent
B) Between 25 and 50 percent
C) Over 70 percent
D) Over 90 percent
سؤال
Within the "Model of Misbehavior" presented in the text, the intention of an intervention at C (mediators to outcomes) shifts from prevention to _______________.

A) analysis
B) prediction
C) deterrence
D) compliance
سؤال
From a legal perspective, which of the following is not one of the types of sexual harassment?

A) Quid pro quo
B) Physiological
C) Hostile work environment
D) Psychological
سؤال
The financial cost of the Enron debacle to employees, executives, the surrounding community, and society is estimated to be in the _______________.

A) thousands
B) hundreds of thousands
C) millions
D) billions
سؤال
Researchers have attempted to find a link between individual differences, such as _______________ and aggression.

A) anger
B) Type A behavior
C) gender
D) All of the choices are correct.
سؤال
Which of the following is a form of direct workplace aggression?

A) Failing to return phone calls
B) Failing to transmit information
C) Failing to deny false rumors
D) Failing to warn of impending danger
سؤال
Many victims perceive _______________ as the reason that bullies directed their behavior toward them.

A) anger
B) envy
C) low intelligence
D) revenge
سؤال
Management pressure to work harder and longer is associated with all of the following except:

A) burnout
B) frustration
C) anxiety
D) homicide
سؤال
According to recent research, employees who are the recipients of uncivil behavior experience all of the following except:

A) Increased job stress and dissatisfaction
B) Lower levels of creativity
C) Higher commitment to the organization
D) Higher turnover
سؤال
If an employer offered a promotion in exchange for a sexual favor it would be considered ________harassment.

A) Quid pro quo
B) Physiological
C) Hostile work environment
D) Psychological
سؤال
Workplace violence accounts for about _______________ of the all workplace fatalities in 2010.

A) 90 percent
B) 75 percent
C) 18 percent
D) 2 percent
سؤال
Researchers found, based on interviews with 200 incarcerated embezzlers, that most of them committed fraud to _______________.

A) cover other crimes
B) increase the stock price of the organization
C) meet their financial obligations
D) buy things their salaries didn't cover
سؤال
Victims who can't tolerate bullying often leave the organization through _______________.

A) retirement
B) illness
C) choice
D) All of the choices are correct.
سؤال
_______________ is defined as repeated actions that are directed to another worker that are unwanted and that clearly cause humiliation and distress and create an unpleasant work setting.

A) Incivility
B) Bullying
C) Crime
D) Discipline
سؤال
All of the following are recommended ways to stop incivility except:

A) Implementing a zero-tolerance policy
B) Proactively managing the climate of the organization
C) Punishing those who engage in uncivil behaviors
D) Ignoring incivility in new hires
سؤال
In which of the following work settings or activities is one the least likely to be a victim of work place violence?

A) Fire fighting
B) Exchanging money
C) Making deliveries
D) Working late nights
سؤال
Research shows that behavior women consider sexual, men may interpret simply as _______________.

A) friendly
B) aggressive
C) flirting
D) passive
سؤال
All of the following have been identified as providing a social context in which bullying can occur except:

A) Allowing jobs to be done in isolation
B) A department with low employee morale
C) An over-abundance of supervision
D) Social inequities in the workplace
سؤال
This type of sexual harassment occurs when an employee "feels harassed" regardless of whether or not the sex-related behavior is illegal.

A) Quid pro quo
B) Physiological
C) Hostile work environment
D) Psychological
سؤال
All of the following are forms of incivility except:

A) Being disruptive in meetings
B) Promising disciplinary action if goals are not met
C) Giving negative eye contact
D) Making condescending remarks
سؤال
_______________ at work is the effort of an individual to inflict harm on others with whom the person works, or has worked, or on the organization itself.

A) Sabotage
B) Aggression
C) Harassment
D) Assault
سؤال
All of the following are forms of physical aggression except:

A) Theft
B) Failing to return phone calls
C) Dirty looks
D) Intentional work slowdowns
سؤال
Bullying differs from "normal" conflict with peers in that bullying is characterized by:

A) An imbalance of power
B) Strong emotional reactions from the victim
C) No effort to resolve the conflict
D) All of the choices are correct.
سؤال
An intentional act of deceiving or misrepresenting in order to induce another individual or group to give up something of value is called _______________.

A) intimidation
B) goldbricking
C) harassment
D) fraud
سؤال
A study of over 12,000 employees found that _______________ had engaged in such workplace misbehaviors as goldbricking, sick time abuses, and/or fraud at least once.

A) 10 percent
B) 25 percent
C) 57 percent
D) 90 percent
سؤال
What is the difference between occupational crime and organizational crime?
سؤال
Three types of organizational sabotage targets exist. They include all of the following except:

A) People
B) Equipment
C) Data
D) The work setting
سؤال
Full-time workers who are illicit drug users are more likely than non-drug users to have done all of the following except:

A) Worked for three or more employers in the past year
B) Had past military service
C) Taken unexcused absences from work
D) Voluntarily left an employer or been terminated within the last year
سؤال
Most employees who steal are _______________.

A) women
B) first-time offenders
C) repeat offenders
D) Both A and B
سؤال
Sabotage is usually the method of choice of person who _______________.

A) is bored
B) believes that something in their work history was unfair to them
C) wants to gain an advantage over a colleague
D) Any or All of the choices are correct.
سؤال
The _______________ under the Bill of Rights protects an employee's freedom of speech and association.

A) First Amendment
B) Fourth Amendment
C) Fifth Amendment
D) Fourteenth Amendment
سؤال
The text discusses five specific categories of misbehavior. What are they?
سؤال
Which of the following is a form of direct aggression?

A) Spreading rumors that may harm another's chance for promotion
B) Withholding praise
C) Pushing or shoving
D) Misdirecting important information
سؤال
_______________ encourages some CEOs to engage in fraudulent behaviors.

A) Perceived inequity
B) A lack of discipline
C) Ineffectively application of the law
D) All of the choices are correct.
سؤال
The _______________ under the Bill of Rights protects against communications from unreasonable searches and seizures.

A) First Amendment
B) Fourth Amendment
C) Fifth Amendment
D) Fourteenth Amendment
سؤال
What is the single most significant risk factor that drives employees to drink?

A) Work overload
B) Abusive supervisors
C) Working with alcoholic coworkers
D) A permissive workplace culture
سؤال
The _______________ under the Bill of Rights guarantees due process and equal protection.

A) First Amendment
B) Fourth Amendment
C) Fifth Amendment
D) Fourteenth Amendment
سؤال
_______________ is defined as the unauthorized taking, consuming, or transferring of money or goods owned by the organization.

A) Goldbricking
B) Theft
C) Sabotage
D) Violence
سؤال
What is white-collar crime?
سؤال
Define sexual harassment.
سؤال
Organizations can utilize medical, drug, psychological, or lie detector testing when the situation meets all of the following conditions except:

A) If results are openly shared and subject to public review
B) The test is designed to predict a person's ability to perform
C) The test is relatively non-invasive
D) The test results are private
سؤال
Identify three types of sexual harassment.
سؤال
_______________ is a combination of motive and opportunity.

A) Envy
B) Bullying
C) Incivility
D) Fraud
سؤال
Sabotage involves damaging or destroying an organization's or colleague's _______________.

A) equipment
B) workspace
C) data
D) Any or All of the choices are correct.
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ملء الشاشة (f)
exit full mode
Deck 8: Managing Misbehavior
1
Within the Vardi and Weitz model, management interactions are the actions taken by managers to prevent, control, or respond to harmful misbehavior.
False
2
Sexual harassment is a form of unethical behavior, but is not considered aggression.
False
3
Misbehavior is not gender-, industry-, country-, or date-specific.
True
4
Some researchers believe that the unhealthier the organization, the higher the proportion of bullied versus nonbullied employees.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
5
Multiple tests are now available that can accurately predict future substance abuse.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
6
American employees now put in less time at work than they did 20 years ago.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
7
Passive aggression is accomplished through the withholding of something desired.
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افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
8
Sabotage is a tangible expression of aggression or violence
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
9
Today's organizations commonly share information about worker aggression.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
10
Demographic data may be the best predictors of violence, but it is prohibited by law from being collected.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
11
Researchers have found that overachievers are bullied less often than are average performers.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
12
Within the Vardi and Weitz model, instrumental force represents an individual's personal interests and beliefs.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
13
One reason that management should be concerned about incivility between colleagues is that can escalate to a more intense form of interaction, such as aggression or violence.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
14
Stealing is limited to tangible items, such as money and equipment.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
15
The concept of "wages in kind" suggests that the more dissatisfied the employee, the more motivated he or she will be to engage in incivility.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
16
Women tend to classify a smaller range of behavior as sexually harassing than do men.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
17
Sexual harassment is a form of discrimination, and harassed employees can file claims for battery and defamation.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
18
A manager who uses intimidation, threats of firing, and promises of disciplinary action if desired performance is not achieved is displaying incivility.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
19
Experiencing repeated incidents of rudeness can cause some workers to become physically ill or suffer depression.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
20
Researchers have concluded that workers' substance use and abuse has more to do with personal characteristics than with working conditions.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
21
Workplace relationships can have a host of negative ramifications, including:

A) Gossip
B) Decreased productivity
C) Accusations of favoritism
D) All of the choices are correct.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
22
This type of sexual harassment occurs when sex-related behavior interferes with an employee's work performance or creates an intimidating, hostile, or offensive working environment.

A) Quid pro quo
B) Physiological
C) Hostile work environment
D) Psychological
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
23
The four types of antecedents to misbehavior are individual, job, group, and _______________.

A) religious
B) ethnic
C) organizational
D) environment
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
24
________________is defined as the behavior exhibited by an individual or group that is purposeful (intentional) and can be harmful to the person and others, as well as financially and socially costly.

A) Incidental misbehavior
B) The intention to misbehave
C) Negative behavior
D) Bad citizenship
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
25
Crime committed by a person of respectability and high social status in the workplace is called _______________ crime.

A) high-society
B) social-strata
C) white-collar
D) royal
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
26
Studies found that theft rates were significantly lower in organizations in which employee compensation was reduced.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
27
The most efficient misbehavior intervention point is _______________.

A) when the misbehavior is first noticed
B) after a warning has been issued
C) during the preemployment phase
D) during performance evaluation cycles
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
28
When an individual perceives that he or she is being mistreated by a manager, the preference for misbehaving _______________.

A) may increase
B) decreases
C) is unaffected
D) spreads to other employees
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
29
Under the Americans with Disabilities Act (ADA), employers can require a medical test only after a job offer is made.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
30
According to the U.S. Equal Employment Opportunity Commission, there were ________ charges of sexual harassment filed in 2011.

A) less than 1500
B) between 1500 and 2500
C) approximately 9,000
D) more than 11,000
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
31
A "consensual relationship agreement," also known as a "love contract," typically includes all of the following provisions except:

A) The relationship is consensual
B) What the dating employees will do if the relationship stops being consensual
C) A verification that both employees are aware of the company's policies on sexual harassment
D) Acknowledgement that the dating employees know they will be fired if they continue dating
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
32
A work group with deviant norms about theft, through its behaviors, can display what, when, and where to steal.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
33
The impact of occupational structure on criminal workplace behaviors, such as embezzlement, vandalism, and sabotage, has been investigated by _______________.

A) anthropologists
B) occupational psychologists
C) criminologists
D) All of the choices are correct.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
34
Stealing and/or participating in theft can display allegiance to a group.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
35
Pryor and Stoller found that men who scored high on a characteristic designated "likelihood to sexually harass" were more likely to display all of the following behavior except:

A) They hold adversarial sexual beliefs
B) They are aggressive in their business dealings
C) They have difficulty understanding others' perspectives
D) The endorse traditional male sex stereotypes
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
36
Most employers, thus far, do not use electronic monitoring and/or surveillance to track employee activity.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
37
_______________ of female employees report that they have been the object of sexually harassing behavior at work.

A) Up to 25 percent
B) Between 25 and 50 percent
C) Over 70 percent
D) Over 90 percent
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
38
Within the "Model of Misbehavior" presented in the text, the intention of an intervention at C (mediators to outcomes) shifts from prevention to _______________.

A) analysis
B) prediction
C) deterrence
D) compliance
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
39
From a legal perspective, which of the following is not one of the types of sexual harassment?

A) Quid pro quo
B) Physiological
C) Hostile work environment
D) Psychological
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
40
The financial cost of the Enron debacle to employees, executives, the surrounding community, and society is estimated to be in the _______________.

A) thousands
B) hundreds of thousands
C) millions
D) billions
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
41
Researchers have attempted to find a link between individual differences, such as _______________ and aggression.

A) anger
B) Type A behavior
C) gender
D) All of the choices are correct.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 100 في هذه المجموعة.
فتح الحزمة
k this deck
42
Which of the following is a form of direct workplace aggression?

A) Failing to return phone calls
B) Failing to transmit information
C) Failing to deny false rumors
D) Failing to warn of impending danger
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43
Many victims perceive _______________ as the reason that bullies directed their behavior toward them.

A) anger
B) envy
C) low intelligence
D) revenge
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44
Management pressure to work harder and longer is associated with all of the following except:

A) burnout
B) frustration
C) anxiety
D) homicide
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45
According to recent research, employees who are the recipients of uncivil behavior experience all of the following except:

A) Increased job stress and dissatisfaction
B) Lower levels of creativity
C) Higher commitment to the organization
D) Higher turnover
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46
If an employer offered a promotion in exchange for a sexual favor it would be considered ________harassment.

A) Quid pro quo
B) Physiological
C) Hostile work environment
D) Psychological
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47
Workplace violence accounts for about _______________ of the all workplace fatalities in 2010.

A) 90 percent
B) 75 percent
C) 18 percent
D) 2 percent
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48
Researchers found, based on interviews with 200 incarcerated embezzlers, that most of them committed fraud to _______________.

A) cover other crimes
B) increase the stock price of the organization
C) meet their financial obligations
D) buy things their salaries didn't cover
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49
Victims who can't tolerate bullying often leave the organization through _______________.

A) retirement
B) illness
C) choice
D) All of the choices are correct.
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50
_______________ is defined as repeated actions that are directed to another worker that are unwanted and that clearly cause humiliation and distress and create an unpleasant work setting.

A) Incivility
B) Bullying
C) Crime
D) Discipline
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51
All of the following are recommended ways to stop incivility except:

A) Implementing a zero-tolerance policy
B) Proactively managing the climate of the organization
C) Punishing those who engage in uncivil behaviors
D) Ignoring incivility in new hires
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52
In which of the following work settings or activities is one the least likely to be a victim of work place violence?

A) Fire fighting
B) Exchanging money
C) Making deliveries
D) Working late nights
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53
Research shows that behavior women consider sexual, men may interpret simply as _______________.

A) friendly
B) aggressive
C) flirting
D) passive
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54
All of the following have been identified as providing a social context in which bullying can occur except:

A) Allowing jobs to be done in isolation
B) A department with low employee morale
C) An over-abundance of supervision
D) Social inequities in the workplace
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55
This type of sexual harassment occurs when an employee "feels harassed" regardless of whether or not the sex-related behavior is illegal.

A) Quid pro quo
B) Physiological
C) Hostile work environment
D) Psychological
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56
All of the following are forms of incivility except:

A) Being disruptive in meetings
B) Promising disciplinary action if goals are not met
C) Giving negative eye contact
D) Making condescending remarks
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57
_______________ at work is the effort of an individual to inflict harm on others with whom the person works, or has worked, or on the organization itself.

A) Sabotage
B) Aggression
C) Harassment
D) Assault
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58
All of the following are forms of physical aggression except:

A) Theft
B) Failing to return phone calls
C) Dirty looks
D) Intentional work slowdowns
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59
Bullying differs from "normal" conflict with peers in that bullying is characterized by:

A) An imbalance of power
B) Strong emotional reactions from the victim
C) No effort to resolve the conflict
D) All of the choices are correct.
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60
An intentional act of deceiving or misrepresenting in order to induce another individual or group to give up something of value is called _______________.

A) intimidation
B) goldbricking
C) harassment
D) fraud
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61
A study of over 12,000 employees found that _______________ had engaged in such workplace misbehaviors as goldbricking, sick time abuses, and/or fraud at least once.

A) 10 percent
B) 25 percent
C) 57 percent
D) 90 percent
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62
What is the difference between occupational crime and organizational crime?
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63
Three types of organizational sabotage targets exist. They include all of the following except:

A) People
B) Equipment
C) Data
D) The work setting
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64
Full-time workers who are illicit drug users are more likely than non-drug users to have done all of the following except:

A) Worked for three or more employers in the past year
B) Had past military service
C) Taken unexcused absences from work
D) Voluntarily left an employer or been terminated within the last year
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65
Most employees who steal are _______________.

A) women
B) first-time offenders
C) repeat offenders
D) Both A and B
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66
Sabotage is usually the method of choice of person who _______________.

A) is bored
B) believes that something in their work history was unfair to them
C) wants to gain an advantage over a colleague
D) Any or All of the choices are correct.
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67
The _______________ under the Bill of Rights protects an employee's freedom of speech and association.

A) First Amendment
B) Fourth Amendment
C) Fifth Amendment
D) Fourteenth Amendment
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68
The text discusses five specific categories of misbehavior. What are they?
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69
Which of the following is a form of direct aggression?

A) Spreading rumors that may harm another's chance for promotion
B) Withholding praise
C) Pushing or shoving
D) Misdirecting important information
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70
_______________ encourages some CEOs to engage in fraudulent behaviors.

A) Perceived inequity
B) A lack of discipline
C) Ineffectively application of the law
D) All of the choices are correct.
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71
The _______________ under the Bill of Rights protects against communications from unreasonable searches and seizures.

A) First Amendment
B) Fourth Amendment
C) Fifth Amendment
D) Fourteenth Amendment
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72
What is the single most significant risk factor that drives employees to drink?

A) Work overload
B) Abusive supervisors
C) Working with alcoholic coworkers
D) A permissive workplace culture
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73
The _______________ under the Bill of Rights guarantees due process and equal protection.

A) First Amendment
B) Fourth Amendment
C) Fifth Amendment
D) Fourteenth Amendment
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74
_______________ is defined as the unauthorized taking, consuming, or transferring of money or goods owned by the organization.

A) Goldbricking
B) Theft
C) Sabotage
D) Violence
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75
What is white-collar crime?
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76
Define sexual harassment.
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77
Organizations can utilize medical, drug, psychological, or lie detector testing when the situation meets all of the following conditions except:

A) If results are openly shared and subject to public review
B) The test is designed to predict a person's ability to perform
C) The test is relatively non-invasive
D) The test results are private
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78
Identify three types of sexual harassment.
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79
_______________ is a combination of motive and opportunity.

A) Envy
B) Bullying
C) Incivility
D) Fraud
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80
Sabotage involves damaging or destroying an organization's or colleague's _______________.

A) equipment
B) workspace
C) data
D) Any or All of the choices are correct.
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