Deck 7: Organizational Culture and Organizational Climate

Question 1

Rosabeth Moss Kanter's work about organizational culture indicated that successful organizations have a _________________ and that this concept is found in organizations that are ______________.

A)culture that reaches out; dynamic.
B)culture of pride; integrative.
C)culture of inclusiveness; diverse.
D)culture that maintains focus on organizational goals; willing to listen to the workers.
E)none of these.

Answer 1

B

Question 2

Research done on the relationship between organizational culture and effectiveness

A)is not conclusive
B)indicates that leaders have little control over variables that have the most benefit such as socio-economic status SES)
C)is difficult to carry out as cultural variables can be hard to isolate
D)indicates that many variables that affect student performance are under control of leaders and teachers
E)both c and d.

Answer 2

D

Question 3

Define organizational culture. What makes up culture?

Answer 3

Culture is made up of the organization's behavioral norms, values, assumptions, and beliefs. These are passed on through stories and myths, particularly about the heroes and heroines in the organization's history. It is "the way things are done around here."

Question 4

Select all that are true about the Interaction-Influence System.

A)The structure and processes of interactions among individuals is the Interaction-Influence System.
B)It is the leaders' behavior and how it influences the behavior of individuals and groups.
C)It is composed of such concepts as organizational ecology.
D)It is a central concept of organizational behavior.
E)It is used to describe organizations.

Question 5

Select all that are true about organizational culture.

A)Culture develops over time from organizational history, values, and beliefs.
B)Subunits in an organization may have their own cultures.
C)Culture is perhaps the most powerful determinant of school climate.
D)Culture is passed to its constituents through stories and myths about the organization.
E)Culture can be defined as "the way things are done around here".

Question 6

Which of the following best describes the characteristics of Rensis Likert's System 4, Participative Group, from his four management systems?

A)Good lateral communications; decisions made by leaders with input from all groups
B)Information flows freely; some delegation of control to lower levels; informal group structure helps identify weaknesses
C)Decisions made throughout the organization; informal and formal organizations are the same
D)Information flows freely; control mostly at the top; many informal groups as well as formal
E)Both b and d.

Question 7

Describe what McLaren means by the term revolutionary multiculturalism.

Question 8

In Tagiuri's model of organizational climate, milieu contains all of the following except:

A)Race and ethnicity of people in the organization.
B)How the organization is structured by departments.
C)Educational levels of staff.
D)Socioeconomic levels of students.
E)Levels of job satisfaction.

Question 9

Which of the following is correct?

A)Organizational culture is a subset of organizational climate
B)Organizational climate is a subset of organizational culture
C)Culture is the perception of workers relative to the climate
D)Culture can change rather quickly with new leadership
E)Both a and d.

Question 10

Schein's model of the levels of culture

A)states that culture is composed of myths and stories that leaders transmit to the staff members
B)states that assumptions become internalized and operate as a set of unconscious assumptions
C)indicates that culture is real and tangible and that it can be studied by quantitative methods
D)states that assumptions are manifest as artifacts that can be studied by qualitative methods
E)both b and d.

Question 11

Human resources development can be characterized best as

A)How individuals can contribute to the success of the organization
B)How leaders structure the work environment to socialize individuals
C)Developing a human resources plan to recruit and hire the best individuals
D)Developing the skills and knowledge of the employees
E)Both b and c.

Question 12

Propose a linking pin structure for either an elementary, middle, or high school identify which) that uses Rensis Likert's goals of creating a System 4.

Question 13

In a school where you are the principal, illustrate how this school has a positive school climate. In your response, identify the four primary dimensions of school climate according to Tagiuri's model. For each of these dimensions describe how it is implemented in this school to produce a positive climate, and give at least one specific example for each dimension. Finally, indicate how you, as principal, continually assess the climate relative to these dimensions.