Deck 4: Common Ethical Problems

Question 1

If an organization has 30 employees,it is not required to have a sexual harassment policy or train employees on these issues.

Answer 1

False

Question 2

Reference: Matching Ethical Type to Example
a)Human resource issue
b)Conflict of interest
c)Customer confidence issue
d)Use of corporate resources
A product is unsafe for human consumption.

Answer 2

c

Question 3

Which of the following is most likely an appropriate "gift" to accept from a vendor?

A)A discount on personal items purchased from the vendor
B)Dinner for you and your wife at Applebee's
C)Four tickets to the Super Bowl
D)A cash gift of $1,400

Answer 3

B

Question 4

With human resource issues,the most important word to remember is "fairness."

Question 5

Reference: Matching Ethical Type to Example
a)Human resource issue
b)Conflict of interest
c)Customer confidence issue
d)Use of corporate resources
Accepting a bribe.

Question 6

Reference: Matching Ethical Type to Example
a)Human resource issue
b)Conflict of interest
c)Customer confidence issue
d)Use of corporate resources
Honestly representing a product in a sales pitch.

Question 7

Reference: Matching Ethical Type to Example
a)Human resource issue
b)Conflict of interest
c)Customer confidence issue
d)Use of corporate resources
Discriminating against an employee.

Question 8

___________ refers to the fairness of exchanges: "You did this for me and I'll do that for you."

A)reciprocity
B)equality
C)impartiality
D)shared resources

Question 9

Reference: Matching Ethical Type to Example
a)Human resource issue
b)Conflict of interest
c)Customer confidence issue
d)Use of corporate resources
Sending personal mail through the company mail room.

Question 10

Reference: Matching Ethical Type to Example
a)Human resource issue
b)Conflict of interest
c)Customer confidence issue
d)Use of corporate resources
Keeping a customer's information private.

Question 11

John works for Kinjo's Printing Services during the day and Joe's Diner at night.This is a conflict of interest.

Question 12

Employees do not care about the fairness of the decision making procedure as much as they care about the fairness of the outcomes they receive.

Question 13

When a statement is "off the record," this means:

A)Anything you told the reporter before you said "off the record" cannot be used in the reporter's story.
B)Your identity is completely protected;no one will be able to figure out the information came from you.
C)A reporter cannot put any of the information you provided in his or her story.
D)A reporter can use the information you provided in a story as long as the remarks are not attributed directly to you.

Question 14

Reference: Matching Ethical Type to Example
a)Human resource issue
b)Conflict of interest
c)Customer confidence issue
d)Use of corporate resources
Providing a personal reference on corporate letterhead.

Question 15

Which of the following is true?

A)Discrimination is an intentional bias that affects behavior.
B)Discrimination occurs whenever something other than qualifications affects how an employee is treated.
C)Discrimination is prohibited under Title VII of the Civil Rights Act of 1964 against individuals who are under 40 years old against age discrimination.
D)Discrimination is always overt and clear.

Question 16

Identify the three components that are used to define "fairness."

A)reciprocity,equality,and impartiality
B)reasonableness,equality,and sensitivity
C)reciprocity,equity,and impartiality
D)joint understanding,equality,and neutrality

Question 17

Reference: Matching Ethical Type to Example
a)Human resource issue
b)Conflict of interest
c)Customer confidence issue
d)Use of corporate resources
"How people get along."

Question 18

An employer cannot be held liable for an employee's sexual harassment activities.

Question 19

Which of the following is false?

A)Sexual harassment is any unwelcome sexually oriented behavior that makes someone feel uncomfortable.
B)Sexual harassment is objective.
C)Sexual harassment is determined from the point of view of a "reasonable" person regardless of the harasser's intentions.
D)Sexual harassment generally involves issues of power and not romance.

Question 20

When something is divided between two people according to the worth and inputs of the two individuals,it is said to be ___________ and represents one component of "fairness."

A)reasonable
B)impartial
C)equitable
D)unbiased

Question 21

_____________ is a type of sexual harassment wherein an individual believes that sexual favors are a requirement for advancement in the workplace.

A)quid pro quo
B)section 7 harassment
C)hostile work environment
D)power-relations

Question 22

Facebook,LinkedIn and other social networking sites are immune from ethical challenges as that which you post on these sites is personal and may not be examined by your firm.

Question 23

Conflicts of interest erode trust by making it look s if special favors will be extended for special friends.

Question 24

The broad categories of typical ethical problems individuals ace in the workplace include all of the following except

A)Human resources issues
B)Conflicts of interest
C)Customer Confidence Issues
D)Use of Corporate Resources
E)Leadership concerns

Question 25

It is important to avoid romance with anyone you supervise for the following reasons: 1)Your judgment is likely to be compromised by the relationship 2)Coworkers are likely to lose respect for both parties and fear preferential treatment.

Question 26

Common conflicts of interest include overt or covert bribes and the trading of influence or privileged information.

Question 27

Which of the following is true?

A)If you find out that your manager is behaving unethically,you should go directly to the CEO of the company before talking with anyone else.
B)Issues that involve employee or customer rights are not serious enough to consider "blowing the whistle."
C)Under the False Claims Act,you can receive 15 to 30 percent of whatever damages the federal government recovers if you blow the whistle on government fraud.
D)Most whistle-blowing cases are not resolved until they are reported outside of the company.

Question 28

____________ is a type of sexual harassment wherein a worker is made to feel uncomfortable because of unwelcome actions relating to sexuality.

A)quid pro quo
B)section 7 harassment
C)hostile work environment
D)power-relations

Question 29

Accepting discounts on personal items from a vendor is acceptable as it enriches the relationship between the parties.

Question 30

You should guard your reputation as it is built slowly with countless actions but it can be destroyed in an instant by one foolish mistake.

Question 31

Transparency is the best policy in holding more than one employment option.Thus,so long as you tell both employers about the work you are doing,the work you perform at either firm is not relevant.

Question 32

As a senior executive,it makes sense for you to use the firm's corporate letterhead to write references for employees leaving the firm who have previously served the firm well.