Deck 2: The Origins of Software

Question 1

What is the practice of US firms contracting with countries in Latin America?

A)Nearshoring
B)Offshoring
C)Nextshoring
D)Neighbor redevelopment

Answer 1

A

Question 2

________ is the practice of turning over responsibility of some to all of an organization's information systems applications and operations to an outside firm.

A)Outsourcing
B)Reuse
C)Nearshoring
D)Time to market

Answer 2

A

Question 3

A component of outsourcing is development of applications outside of the organization.

Answer 3

True

Question 4

Companies outsource their information systems because they want to reduce their time to market.

Question 5

If a company chooses to not to outsource their information technology,their only other option is to build the systems in-house.

Question 6

Concerning outsourcing,some companies only supply the inputs and outputs.

Question 7

Which of the following is a reason why an organization might get rid of its entire information processing unit?

A)To hire better IT staff
B)Because the old system does not work anymore
C)Because management does not like the IT department
D)Because of political reasons

Question 8

When an organization outsources to a company,the company fires the employees of the original organization.

Question 9

Which of the following is a reason why a company may outsource certain operations?

A)Decrease process efficiencies
B)Outsource noncore activities
C)Increase time to market
D)Keep the information technology staff from being bored

Question 10

Choose the list that represents the top three countries that are used for outsourcing as of 2014.

A)India,Asia,and Brazil
B)India,China,and Malaysia
C)Bulgaria,China,and Mexico
D)Mexico,Egypt,and China

Question 11

Today's system analysts only have a few languages to choose from when creating applications.

Question 12

The first administrative information system was developed in the United States by J.Lyons & Sons.

Question 13

The city of Grand Rapids Michigan outsourced its computing center in order to better manage its employees.

Question 14

What is one action that can happen if a company outsources all of their IT?

A)The IT employees can sue.
B)The IT employees take on different projects in the company.
C)The IT employees are fired.
D)The company re-hires the IT employees.

Question 15

What is the practice of a company running a computer application for another organization?

A)Outsourcing
B)Information Technology Development
C)In-house Payroll System
D)Reusing

Question 16

Because open source software is free,it is impossible to make money with it.

Question 17

Which of the following is NOT a major category of sources of software?

A)Offshore
B)Cloud computing vendors
C)In-house developers
D)Package software

Question 18

Which of the following companies did Shell NOT outsource any of its operations to?

A)EDS
B)IBM
C)Accenture
D)Nokia

Question 19

Mexico is often seen as a common alternative to India for outsourcing.

Question 20

Malaysia is in the bottom ten of countries that organization's use for outsourcing.

Question 21

When software companies develop prepackaged software it is called off-the-shelf systems.

Question 22

Which of the following is a function of an IT service firm?

A)Run applications for customers
B)Support an order entry system
C)Rent licenses
D)Provide open source software

Question 23

Intuit's QuickBooks is an example of what type of software?

A)ERP software
B)In-house software
C)Pre-packaged software
D)Open source software

Question 24

SAP provides ERP systems.

Question 25

Due to security concerns,cloud computing has experienced decreased growth in recent years.

Question 26

Which of the following is a firm that specializes in cloud computing?

A)Accenture
B)Intuit
C)Oracle
D)Salesforce.com

Question 27

Managed reuse is a less expensive method of managing software reuse.

Question 28

List development specializations and provide an example of the leading software firms for the specialty.

Question 29

Intuit is an example of an IT services firm.

Question 30

Why would an organization outsource information systems operations?

Question 31

What is outsourcing? Identify two outsourcing arrangements.Identify two reasons for outsourcing.

Question 32

Large organizations do not use open-source software due to a lack of support and maintenance options.

Question 33

An example of cloud computing is salesforce.com.

Question 34

Software that can be modified to meet the needs of an organization are called turnkey systems.

Question 35

Describe how an IT service firm can meet the needs of an organization.Provide an example of an IT service firm.

Question 36

Amazon.com is a leader in cloud computing services.

Question 37

Why would an analyst need to have an awareness of outsourcing as an alternative to handling IT services in-house?

Question 38

Oracle is a software company known for productivity software.

Question 39

Microsoft is the best known software company in the world.

Question 40

IT services assist organizations with developing applications for customers.

Question 41

________ solutions integrate individual traditional business functions into a series of modules so that a single transaction occurs seamlessly within a single information system rather than several separate systems.

A)Turnkey
B)ERP
C)IBM
D)Consultants

Question 42

________ is/are off-the-shelf software systems that cannot be modified to meet the specific,individual needs of a particular organization.

A)In-house designs
B)Custom software
C)Turnkey systems
D)Open source systems

Question 43

List the six sources of software used by organizations.

Question 44

What are the advantages and disadvantages of an ERP system?

Question 45

If an organization is using applications rented from a third party vendor running in a remote location,they are most likely using what type of software system?

A)ERP
B)Mobile software
C)Cloud computing
D)SAP

Question 46

Which solution enables a firm to integrate all parts of a business process into a unified information system?

A)Prepackaged
B)Off the shelf
C)Enterprise software solutions
D)Azure

Question 47

What is cloud computing? What are the advantages and disadvantages of using a cloud?

Question 48

When resources and staff are available and the system must be built from scratch,a company should consider ________.

A)Outsourcing
B)ERP systems
C)Cloud computing
D)In-house developers

Question 49

Together,SAP and Oracle control about 36 percent of the ________ market.

A)ERP
B)Cloud computing
C)Ad hoc reuse
D)In-house development

Question 50

Which of the following is NOT a step in the process of securing applications that an organization is migrating to the cloud?

A)Conduct a security background check of the cloud computing organization
B)Involve the organization's security experts
C)Clearly define requirements
D)Perform a risk assessment

Question 51

When an organization has the resources and a system must be built from scratch,an organization should choose what type of software?

A)In-house development
B)Prepackaged software
C)Off the shelf
D)Open source

Question 52

Which firm is best known for its ERP software solution?

A)SAP AG
B)Oracle
C)Microsoft
D)Google

Question 53

Which of the following is NOT an example of open-source software?

A)MySQL
B)Excel
C)Firefox
D)Linux

Question 54

What are enterprise resource planning systems? How do they differ from traditional approaches? Identify three enterprise resource planning system vendors.

Question 55

________ measures the difficulty of loading the software and making it operational.

A)Ease of installation
B)Installation viability
C)Functionality
D)Flexibility

Question 56

What is the primary concern of IT managers as it relates to cloud computing?

A)Selecting an appropriate vendor
B)Losing control of their data
C)Not knowing the physical location of their applications
D)Security

Question 57

Briefly describe why systems development is more difficult now than it was in the past.

Question 58

Why is open source software different than the other types of software?

A)Companies make money by offering maintenance contracts.
B)It is available via the Internet.
C)The source code is free.
D)Only major corporations offer it.

Question 59

________ software solutions consist of a series of integrated modules.

A)Quicken
B)Cloud Computing
C)Open Source
D)Enterprise Resource Planning

Question 60

Why is open source software different than the other types of software?

A)Companies make money by offering maintenance contracts
B)It is available via the Internet
C)The source code is free
D)Only major corporations offer it

Question 61

Which of the following is NOT a function of vendor support?

A)Assistance with choosing software
B)Includes assistance to install the software
C)Train user and systems staff on the software
D)Provide help as problems arise after installation

Question 62

Which criterion refers to how easy it is to customize the software?

A)Response time
B)Flexibility
C)Vendor support
D)Functionality

Question 63

A document provided to vendors that asks them to propose hardware and system software that will meet the requirements of a new system is called a ________.

A)Requirements request
B)Request for information
C)Request for proposal
D)Viability report

Question 64

All of the following are ways of validating purchased software information,except ________.

A)Reviewing software documentation and technical marketing literature
B)Sending prospective vendors a questionnaire asking specific questions about their packages
C)Using the software yourself and running it through a series of tests based on the criteria for selecting software
D)Asking the manufacturer if they feel their software is best

Question 65

How does an organization rank criteria for choosing off the shelf software?

A)Look at cost and then go from there.
B)Importance depends on the organization's requirements.
C)The organization chooses the cheapest option.
D)It does not matter the criteria order as long as ease of installation is considered.

Question 66

________ refers to the tasks the software can perform and the mandatory,essential,and desired system features.

A)Vendor support
B)Documentation
C)Ease of installation
D)Functionality

Question 67

Which of the following is NOT a common criterion when choosing off-the-shelf software?

A)Cost
B)Functionality
C)Reputation of the firm
D)Documentation

Question 68

Identify the most common criteria for choosing off-the-shelf software.Which two criteria would be among the most important?

Question 69

Describe the advantages of a company using cloud computing?

Question 70

________ refers to how long it takes the software package to respond to the user's request in an interactive session.

A)Vendor support
B)Flexibility
C)Response time
D)Ease of installation

Question 71

________ periodically evaluate(s)software and collect(s)user opinions,thus providing a range of opinions about possible software packages.

A)Analysts
B)IBM
C)Vendors
D)Independent software testing services

Question 72

How can a company validate purchased software information?

Question 73

________ refers to the use of previously written software resources,especially objects and components,in new applications.

A)Reorganization
B)Reuse
C)IT vendor support
D)Software

Question 74

When considering off-the-shelf software,which choice is one of the most important criteria to consider?

A)Vendor support
B)Cost
C)Flexibility
D)Response time

Question 75

Why would an organization use the request for proposal (RFP)process?

Question 76

If a company has a generic software need,they should consider acquiring its software from a(n)________.

A)In-house development
B)Cloud sourcing
C)Packaged software producer
D)Using a ERP system

Question 77

How long it takes the software package to respond to the user's requests in an interactive session refers to which software evaluation criteria?

A)Functionality
B)Return rate
C)Response time
D)Flexibility

Question 78

Which of the following software evaluation criteria refers to the ease with which you or the vendor can customize the software?

A)Vendor support
B)Documentation
C)Response time
D)Flexibility

Question 79

The document sent to vendors asking them to propose hardware and software that will meet the requirements of your new system is called a ________.

A)Requirements statement
B)Request for proposal
C)Baseline project plan
D)Business case

Question 80

Which of the following is a company that provides independent software testing subscription services?

A)Auerbach Publishers
B)IBM
C)Google
D)SAP