Deck 10: Outlook: Managing Email Messages With Outlook

Question 1

When you have an email account,you also have an email ____.

A)message
B)profile
C)record
D)address

Answer 1

D

Question 2

As shown in the accompanying figure,the ____ accesses information that the Outlook Social Connector displays from social networks.

A)People Pane
B)Navigation Pane
C)message pane
D)Reading Pane

Answer 2

A

Question 3

A message selected in the message list will display in the ____,as shown in the accompanying figure.

A)Mail folder pane
B)Inbox
C)Reading Pane
D)title bar

Answer 3

C

Question 4

The information in the ____ routes a message to its recipients and identifies the subject of the message.

A)message header
B)profile
C)message area
D)domain

Question 5

Email is the transmission of messages and files between computers or smart devices over a(n)____.

A)STMP
B)network
C)ISP
D)Web app

Question 6

The ____ is the part of an email address that identifies a specific user.

A)user name
B)icon
C)profile
D)domain

Question 7

An email account is an electronic mailbox you receive from an ____.

A)ISP
B)email service provider
C)email client
D)email address

Question 8

As shown in the accompanying figure,the ____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

A)title bar
B)ribbon
C)InfoBar
D)Reading Pane

Question 9

As shown in the accompanying figure,the ____ contains the message list.

A)mail folder pane
B)Navigation Pane
C)message pane
D)Reading Pane

Question 10

An email ____ is an app that allows you to compose,send,receive,store,and delete email messages.

A)address
B)client
C)account
D)service provider

Question 11

Microsoft Outlook uses a special file format called a ____ to save your email files,calendar entries,and contacts.

A)Sensitivity level
B)mailbox
C)data file
D)personal storage table

Question 12

The first time you start Outlook on a home computer,the ____ feature guides you to provide information that Outlook needs to send and receive email messages.

A)Auto Account Setup
B)Quick Steps
C)domain name
D)Navigation Bar

Question 13

The last part of an email address is the ____ name.

A)user
B)profile
C)program
D)domain

Question 14

____ could set up an email account for you.

A)Your employer
B)A slide transition
C)A Smart Guide
D)Windows Explorer

Question 15

Clicking the FILE tab,as shown in the accompanying figure,will open ____.

A)the mail folder pane
B)Backstage view
C)the message pane
D)the ribbon

Question 16

The ____ is where you type an email message.

A)message header
B)greeting line
C)message area
D)subject line

Question 17

As shown in the accompanying figure,the ____ contains the Inbox.

A)ribbon
B)title bar
C)Navigation Pane
D)File tab

Question 18

Tap or click the Options tab in the Backstage view to display the ____ dialog box.

A)Mail Options
B)Outlook Options
C)Navigation Options
D)File Options

Question 19

A message's ____ advises the recipient on how to treat the contents of the message.

A)Sensitivity level
B)Internet Service Provider
C)Personal Folders File
D)Information Wizard

Question 20

As shown in the accompanying figure,the Navigation bar contains ____ buttons.

A)one
B)two
C)three
D)four

Question 21

A(n)____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

A)Navigation Bar
B)InfoBar
C)Attachment Preview
D)subject line

Question 22

A ____ wavy underline indicates the text may be incorrect grammatically.

A)red
B)green
C)blue
D)purple

Question 23

The ____ lists the contents of a folder.

A)message list
B)Navigation Pane
C)Reading Pane
D)message pane

Question 24

A ____ is information presented on a physical medium,such as paper.

A)reading copy
B)hard copy
C)message list
D)hyperlink copy

Question 25

The ____ folder is the default location for all saved messages.

A)Drafts
B)Documents
C)Messages
D)Downloads

Question 26

____ is a communications protocol for incoming email.

A)ISP
B)HTML
C)SMTP
D)POP

Question 27

The computer at your email service provider that handles outgoing email messages is called the ____.

A)Internet service provider
B)email service provider
C)outgoing service provider
D)outgoing email server

Question 28

A ____ identifies the sender of an email message and may contain additional information,such as a job title and phone number(s).

A)signature line
B)greeting line
C)subject line
D)closing line

Question 29

A(n)____ folder is the location where you want to move or copy a file.

A)end
B)destination
C)target
D)personal

Question 30

One way to organize your Outlook items is to create ____.

A)attachments
B)profiles
C)folders
D)protocols

Question 31

____ is the default format for a new email message.

A)Plain Text
B)STMP
C)Rich Text
D)HTML

Question 32

Many outgoing email servers use ____ as a set of rules for communicating with other computers.

A)HTML
B)ISP
C)POP
D)SMTP

Question 33

A ____ folder is the location of a document to be moved or copied.

A)source
B)start
C)target
D)personal

Question 34

A ____ is a device that forwards data on a network.

A)router
B)server
C)format
D)protocol

Question 35

Some incoming email servers use the ____ communications protocol.

A)POP3
B)DNS
C)ISP
D)SMTP

Question 36

The ____ states the reason for an email message.

A)signature line
B)greeting line
C)subject line
D)closing line

Question 37

The default importance level for all new messages is ____ importance.

A)low
B)high
C)normal
D)urgent

Question 38

A ____ wavy underline indicates the text may contain a contextual spelling error such as the misuse of homophones.

A)red
B)green
C)blue
D)purple

Question 39

A ____ wavy underline means the flagged text is not in Outlook's main dictionary.

A)red
B)green
C)blue
D)purple

Question 40

The list of messages displayed in the message pane is called the ____.

A)reading list
B)message list
C)subject list
D)subject line

Question 41

Outlook creates email accounts for its users.

Question 42

Once Outlook's Navigation Bar settings are configured,it is not possible to change them.

Question 43

To help protect your computer,Outlook does not allow you to received files as attachments if they are a certain file type.

Question 44

An email's message header contains ____.

A)the email address of the recipient(s)
B)the subject line
C)the message area
D)a signature line

Question 45

Outlook messages can use the ____.

A)JPEG format
B)HTML format
C)Plain Text format
D)Rich Text Format

Question 46

As shown in the accompanying figure,an @ symbol separates the user name from the domain name in an email address.

Question 47

Email is a convenient way to send information to multiple people simultaneously.

Question 48

When a message is forwarded,the original message text is included in the message window.

Question 49

Changing the Sensitivity setting in the Outlook Options dialog box changes the default Sensitivity level of all messages created afterward.

Question 50

To preview an attached file created in an Office 2013 application,you do not need to have that application installed on your computer.

Question 51

Junk emails are low-importance emails sent by friends.

Question 52

A hyperlink is a ____ in an email message or webpage that,when clicked,directs you to another document or Web site.

A)word
B)phrase
C)symbol
D)picture

Question 53

As shown in the accompanying figure,you can tap or click Edit in the Outlook Options dialog box to display the Language options.

Question 54

You can use a ____ at the end of the greeting line.

A)comma
B)semicolon
C)colon
D)period

Question 55

An email message is typically organized into three areas.

Question 56

Outlook configures language settings to match your personal storage table.

Question 57

A printed copy of an email should not be counted on as a backup.

Question 58

The message area consists of ____.

A)a greeting line or salutation
B)the message text
C)the subject line
D)a signature line(s)

Question 59

As shown the accompanying figure,you can set Outlook's default language by selecting the name of the language and then tapping or clicking the Set as Default button.

Question 60

A personal storage table saves your email files,calendar entries,and contacts.

Question 61

The message pane displays the list of files into which messages are organized._________________________

Question 62

Email is short for ____________________ mail.

Question 63

A message sent with high importance displays a red dot in the message header.

Question 64

An email address is divided into two parts: a user name and a domain name._________________________

Question 65

You should receive permission from the sender before forwarding a message.

Question 66

You typically attach a file to an email message to provide additional information to a recipient.

Question 67

The first part of an email address contains a(n)____________________.

Question 68

Outlook flags only words that are misspelled.

Question 69

Outlook offers three message formats: HTML,Plain Text,and Rich Text.

Question 70

A(n)____________________ client is an app that allows you to compose,send,receive,store,and delete email messages.

Question 71

RTF supports fewer formats than HTML or Plain Text,as well as hyperlinks._________________________

Question 72

A word flagged by Outlook using a wavy underline is a misspelled word.

Question 73

Quick Steps allows you to customize email actions that you use most often.

Question 74

An email address contains an exclamation point to separate the user name from the domain name._________________________

Question 75

The Reading Pane displays the content of a message without requiring you to open the message._________________________

Question 76

A(n)____________________ is an organization that provides servers for routing and storing email messages.

Question 77

When you reply to a message,you send the message to someone other than the person who sent the message.

Question 78

HTML-formatted messages cannot contain viruses.

Question 79

A(n)____________________ account is an electronic mailbox that you receive from an email service provider.

Question 80

Many email users prefer to reply to a message without including the original email address along with their response.