Question 1

Janae is doing an interview with a series of prospective employees. She asks each candidate the same questions in the same order and rates their answers on a predetermined rating scale. Janae is conducting a(n) ____ interview.

A) affective
B) normative
C) structured
D) unstructured

C

Accepted Answer

Janae is using a structured interview because she is asking each candidate the same questions in the same order and using a predetermined rating scale to evaluate their responses. In an unstructured interview, the questions are not pre-determined and can vary depending on the candidate's responses, while a normative interview focuses on comparing candidates with each other rather than using a predetermined rating scale. An affective interview focuses on the candidate's emotions and feelings rather than their qualifications and experience.

Question 2

&#34;Can-do&#34; is to ____ as &#34;will-do&#34; is to ____.&#10;A) ability; motivation&#10;B) motivation; ability&#10;C) mentoring; leadership&#10;D) leadership; mentoring

Accepted Answer

"Can-do" refers to one's ability or capability to complete a task, while "will-do" refers to one's motivation or willingness to do so. Therefore, the best choice is A, where "can-do" is associated with ability and "will-do" with motivation.

Question 3

Sally dislikes her job and feels little obligation to her employer to stick with her position. However, the pay and benefits are excellent, so she has decided to stick with the job because it would be impossible to replace that income and benefits in the present job market. Sally has high ____ commitment.

A) affective
B) normative
C) continuance
D) can-do

C

Accepted Answer

Sally's commitment seems to be based on the practical reasons of the pay and benefits rather than any emotional attachment (affective) or sense of obligation to her employer (normative). This aligns with the concept of continuance commitment, which involves feeling committed because of the perceived costs of leaving the job (in this case, the difficulty of finding comparable pay and benefits elsewhere). "Can-do" commitment is not a recognized type of commitment in organizational behavior research.

Question 4

Kat tells her daughters that whomever does the most work will earn the biggest allowance that week. At the end of the week, her younger daughter has done far more work than her older daughter. Consequently, the younger daughter gets twice the payment as her older sister. "That's not fair! I was saving up for some earrings." complains the older sister. Which sort of "fairness" is the older sister upset about?

A) procedural justice
B) distributive justice
C) legal issues
D) age discrimination

Accepted Answer

The older sister is upset about distributive justice, which refers to the fairness in the distribution of rewards or resources. She feels that despite putting in effort, she did not receive a fair amount of allowance compared to her sister.

Question 5

Self-managing teams tend to ____.&#10;A) have better outcomes than leader-led teams in productivity, work quality, and employee quality of life&#10;B) have better outcomes than leader-led teams in employee quality of life, but not in productivity or work quality&#10;C) have better outcomes than leader-led teams in employee quality of life and work quality, but not productivity&#10;D) have worse outcomes than leader-led teams in productivity, work quality, and employee quality of life

Accepted Answer

Self-managing teams have been shown to have better outcomes than leader-led teams in terms of productivity, work quality, and employee quality of life. This is because self-managing teams often have higher levels of employee engagement and creativity, as well as more autonomy to make decisions and solve problems. Additionally, self-managing teams tend to have stronger communication and collaboration skills since they are required to work together and support each other without the oversight of a leader.

Question 6

The process by which members become absorbed into the culture of the organization is ____.&#10;A) organizational climate&#10;B) organizational culture&#10;C) organizational socialization&#10;D) workforce planning

Accepted Answer

Organizational socialization refers to the process by which members become absorbed into the culture of the organization. Choice A, organizational climate, refers to the overall atmosphere or mood of the organization, while choice B, organizational culture, is related but refers to the shared values, beliefs, practices, and customs that exist within the organization. Choice D, workforce planning, refers to the process of forecasting future human resource needs and developing strategies to meet them.

Question 7

If you discriminate against an individual in a protected class in a hiring decision, you must be sure that the reason for your discrimination is based upon a(n) ____.&#10;A) performance review&#10;B) OCB&#10;C) quid pro quo&#10;D) BFOQ

Accepted Answer

BFOQ (Bona Fide Occupational Qualification) is a legitimate reason for discrimination in a hiring decision based on the job requirements. For example, hiring only female models for a women's clothing brand. Discrimination based on performance reviews (A) or OCB (B) would not be acceptable, and quid pro quo (C) refers to a type of sexual harassment.

Question 8

When should an employee be given a copy of the performance appraisal form that will be used in performance reviews?&#10;A) first day of the job&#10;B) three months into the job&#10;C) six months into the job&#10;D) one year into the job

Accepted Answer

The answer of When should an employee be given a...

Question 9

Which of the following personality characteristics is NOT associated with successful leaders?&#10;A) high self-confidence&#10;B) high intelligence&#10;C) high integrity&#10;D) high narcissism

Accepted Answer

High narcissism is not associated with successful leadership as it can lead to a focus on the individual rather than the team or organization, and can impair decision-making abilities. The other characteristics listed (high self-confidence, high intelligence, and high integrity) are commonly associated with successful leadership.

Question 10

You are taking a test for a job application as a brick layer. The test requires you to answer questions about science fiction literature. This test lacks ____.&#10;A) reliability&#10;B) validity&#10;C) leadership&#10;D) job analysis

Accepted Answer

The test lacks validity, which refers to whether or not a test measures what it is intended to measure. In this case, questions about science fiction literature are not relevant or related to the job of being a brick layer, therefore the test lacks validity. Reliability (consistency of results), leadership, and job analysis are not directly related to the issue with this test.

Question 11

The identification of critical elements to do a job is accomplished through ____.&#10;A) job analysis&#10;B) workforce planning&#10;C) performance review&#10;D) organizational climate

Accepted Answer

The answer of The identification of critical elements to do...

Question 12

The process used by managers to determine their needs with regard to human resources, including retaining talented as well as removing poor performers, is called ____.&#10;A) job analysis&#10;B) recruitment&#10;C) performance review&#10;D) workforce planning

Accepted Answer

The answer of The process used by managers to determine...

Question 13

Which company was rated the best company to work for (based on employee input) by Fortune in 2012, and why?&#10;A) Facebook, because of the popularity of the application for users worldwide&#10;B) Amazon, because of the financial stability of the company and potential for future growth&#10;C) Apple, because of the extreme competitiveness in the workplace, which fosters employee pride&#10;D) Google, because of the attitudes of the executives towards their employees in terms of benefits and culture

Accepted Answer

The answer of Which company was rated the best company...

Question 14

If you need to know about the tasks, knowledge, skills, work activities, wages, and employment outlook for a number of different jobs, what online resource would be most helpful?&#10;A) SIOP&#10;B) O*NET&#10;C) WorkForce&#10;D) About

Accepted Answer

The answer of If you need to know about the...

Question 15

If an employee compares how much effort he puts in at work and feels undercompensated for that effort, he may reduce his effort in the future, according to ____.&#10;A) job satisfaction theory&#10;B) equity theory&#10;C) transformational leadership theory&#10;D) ONET theory

Accepted Answer

The answer of If an employee compares how much effort...

Question 16

Mia has pictures of half-naked men all over her cubicle, and she is constantly making lewd jokes about sex and men as sex objects. Mia is engaged in ____.&#10;A) affective commitment&#10;B) quid pro quo harassment&#10;C) hostile work environment harassment&#10;D) leadership

Accepted Answer

The answer of Mia has pictures of half-naked men all...

Question 17

Organizational culture is ____ than organizational climate.&#10;A) more stable&#10;B) less stable&#10;C) more important to managers&#10;D) less important to managers

Accepted Answer

The answer of Organizational culture is ____ than organizational climate.&#10;A)...

Question 18

The process organizations use to identify potential employees for a job is ____.&#10;A) job analysis&#10;B) organizational socialization&#10;C) recruitment&#10;D) performance review

Accepted Answer

The answer of The process organizations use to identify potential...

Question 19

The degree to which group members like each other, feel pride in being part of the group, and are committed to their group goals is known as ____.&#10;A) group homogeneity&#10;B) group cohesiveness&#10;C) organizational citizenship behavior&#10;D) job satisfaction

Accepted Answer

The answer of The degree to which group members like...

Question 20

Which kind of mentoring will produce the best outcome?&#10;A) Assigning mentors to people on a required formal rotation when they start a designated role.&#10;B) Ensure that roles and rules are differentiated and established ahead of time.&#10;C) Assign mentors with a time cap on sessions to maintain productivity.&#10;D) Encourage veteran employees to mentor new employees, but do not formally assign mentor roles.

Accepted Answer

The answer of Which kind of mentoring will produce the...

Question 21

Women who work longer hours tend to eat ____ snacks than men who work the same number of hours.&#10;A) more high fat and high sugar&#10;B) more high fat but fewer high sugar&#10;C) more high sugar but fewer high fat&#10;D) less high fat and high sugar

Accepted Answer

The answer of Women who work longer hours tend to...

Question 22

Phil comes to work late, routinely misses meetings, and always uses the office copier for personal business. Phil is engaged in ____.&#10;A) work withdrawal&#10;B) affective commitment&#10;C) quid pro quo harassment&#10;D) mentoring

Accepted Answer

The answer of Phil comes to work late, routinely misses...

Deck 17: Applying Social Psychology to the Workplace