Shania works hard to foster an emotional relationship between her Internet customers and the beauty products and services that she and her staff sell.By promoting a company culture that values exceptional value and service, Shania aims to create ________ by going beyond the expected.
customer delight
customer satisfaction
customer equity
customer value
customer loyalty
Correct Answer:
Verified
Q1: Marketing is managing profitable customer relationships.
Q10: Human needs are shaped by culture and
Q33: When backed by buying power, needs become
Q83: Tommy Gray attempts to deliver customer satisfaction
Q87: Your local department of education has budgeted
Q87: Selling is managing profitable customer relationships.
Q90: Elisandra, a marketing manager at a regional
Q91: Afia, a team leader in charge of
Q93: The concept of "saving money by firing
Q130: The difference between human needs and wants
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents