Through ________, the service firm trains and motivates its customer-contact employees and supporting service people to work as a team to provide customer satisfaction.
service inseparability
service intangibility
service variability
internal marketing
external marketing

Question

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The Answer of Through ________, the service firm trains and motivates its customer-contact employees and supporting service people to work as a team to provide customer satisfaction.
service inseparability
service intangibility
service variability
internal marketing
external marketing

Through ________, the Service Firm Trains and Motivates Its Customer-Contact