A cosmetics store sees to it that customers who walk in are assisted by store personnel. These personnel are trained to ask customers questions, find out what they want, and make suggestions accordingly. Which of the five determinants of service quality is reflected here?
Correct Answer:
Verified
View Answer
Unlock this answer now
Get Access to more Verified Answers free of charge
Q74: Debbie's is a specialty bakery that sees
Q78: Bryson's is a mid-sized hotel chain that
Q104: Some WesternSlope Cleaning customers have long-term contracts
Q108: Retail chain REB wants to find out
Q127: Based on the service-quality model, researchers have
Q130: Clearwater Spa operates on the premise that
Q136: The last time Betty visited Zing's, the
Q139: The manager of a computer service center
Q150: The advertisement for a pool reads "a
Q152: Josh travels often on business trips. He
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents