The best thing a company can do in the face of company mistakes is to discourage the customer from complaining.

Question

Quizplus · Accepted Answer

Discouraging customers from complaining will only lead to negative consequences for the company. Instead, the company should encourage customers to voice their concerns and work to address their complaints in a timely and effective manner. This can help to improve customer satisfaction and loyalty in the long run.

The Best Thing a Company Can Do in the Face