When making claims or requesting adjustments,you should begin by
A)complimenting the company for past service.
B)providing a detailed description of the faulty merchandise.
C)providing a straightforward explanation of what the problem is.
D)threatening legal action if you do not receive a favorable adjustment.
E)providing a detailed explanation of what you expect the company to do.

Question

Quizplus · Accepted Answer

Starting with a straightforward explanation of the problem helps to highlight the specific issue and avoid confusion. It sets the tone for a respectful and professional conversation with the company, rather than coming across as confrontational or aggressive.

When Making Claims or Requesting Adjustments,you Should Begin by