Which of the following should the close of a routine reply include if follow-up action is needed?
A)A sincere thank you
B)A detailed explanation of why the follow-up is needed
C)A clear statement of who will do what and when
D)An acknowledgement of the help the audience will give in the follow-up
E)Details of the follow-up action needed

Question

Quizplus · Accepted Answer

A clear statement of who will do what and when is the best choice for indicating follow-up action needed. This provides clarity and accountability for both the sender and receiver of the message. A sincere thank you is always appropriate in any message, but it does not address the need for follow-up action. Detailed explanations and details of follow-up action may be helpful in some cases, but they may not be necessary in every routine reply. An acknowledgement of help may also be appropriate, but it does not provide the necessary information for follow-up action.

Which of the Following Should the Close of a Routine