If you have strong negative information to deliver as part of a positive message,you should
A)open with the negative information.
B)use the indirect approach.
C)put the negative information in a separate message.
D)apologize for having to spoil the moment.
E)hint at the negative information to soften the blow.

Question

Quizplus · Accepted Answer

Using the indirect approach allows you to deliver the negative information in a more subtle way, allowing the recipient to process the negative message without feeling overwhelmed or defensive. This approach typically begins with a buffer or some positive communication before delivering the negative information.

If You Have Strong Negative Information to Deliver as Part