The buffer of a negative message
A)should be neutral and noncontroversial.
B)implicitly says no.
C)is a form of apology.
D)should be very vague about the subject of the message.
E)should mention the bad news.

Question

Quizplus · Accepted Answer

A buffer in the context of delivering a negative message is designed to prepare the reader for the bad news in a way that is neutral and noncontroversial, aiming to reduce the potential for a negative reaction. It does not directly say no, apologize, mention the bad news, or be vague about the subject.

The Buffer of a Negative Message