When you must deliver bad news in the workplace,remember that
A)you should de-emphasize the news at all costs.
B)your feelings,as well as the feelings of anyone who receives the message,are irrelevant.
C)delaying,downplaying,or distorting the news may be unethical or illegal.
D)internal and external audiences will react to the news in the same way.
E)bad news in the workplace is routine and should be handled as such.

Question

Quizplus · Accepted Answer

Delaying, downplaying, or distorting the news may be unethical or illegal, and it's essential to communicate the message in a timely, honest, and clear manner. This allows individuals to prepare for the impact of the news and respond appropriately. De-emphasizing the news or treating it as routine may undermine its significance and cause more harm than good, leading to mistrust and misunderstandings. Additionally, it's crucial to show empathy and acknowledge the feelings of those affected by the news, even if you are not personally responsible for the situation.

When You Must Deliver Bad News in the Workplace,remember That