If the stakes are high for you or your receiver,use a(n)________ to deliver negative information.
A)intuitive approach
B)irregular approach
C)indirect approach
D)direct approach
E)persuasive approach

Question

Quizplus · Accepted Answer

The indirect approach is best when the stakes are high for you or your receiver because it helps to minimize the negative impact of the message. This approach involves beginning with a buffer or a neutral statement, followed by the rationale or reason for the negative news, and ending with a positive or forward-looking statement to maintain goodwill.

If the Stakes Are High for You or Your Receiver,use