Vision and strategy are at the centre of the Balanced Scorecard framework.
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Q29: Even though labour cost as a proportion
Q30: Variability of the output of services makes
Q31: Labour productivity is an example of a
Q32: The shared beliefs of an organizations stakeholders
Q33: Which of the following is not a
Q35: Productivity is directly related to competitiveness.
Q36: Labour costs are included as one of
Q37: Characteristics that customers perceive as minimum standards
Q38: Which of the following is not one
Q39: Computer automation will always result in increased
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