Which of the following is TRUE regarding services scheduling?
A)The critical ratio sequencing rule is widely used for fairness to customers.
B)The emphasis is on staffing levels,not materials.
C)Reservations and appointments are often used to manipulate the supply of services.
D)Labor use can be intensive,and labor demand is usually stable.
E)All of the above are true.

Question

Quizplus · Accepted Answer

Services scheduling places emphasis on staffing levels rather than materials, as services are typically labor-intensive. While the critical ratio sequencing rule may be used for scheduling in some cases, it is not a widely accepted or universally applicable rule. Reservations and appointments are commonly used in service industries, but these are more accurately seen as ways of managing customer demand rather than manipulating service supply. Labor demand may be stable in some service industries, but this is not always the case. Therefore, the only true statement regarding service scheduling is that the emphasis is on staffing levels.

Which of the Following Is TRUE Regarding Services Scheduling