When are open-ended questions generally most useful?
A) During the initial part of the interview.
B) After several closed-ended questions have been asked.
C) While designing the genogram.
D) During the review of systems.

Question

Quizplus · Accepted Answer

Asking open-ended questions at the beginning of an interview allows you to gather more information and establishes you as an empathic listener, which is the first step of effective communication. Interviewing for the purpose of designing a genogram or conducting a review of systems requires more focused data than can be more easily gathered with direct questioning. Asking closed-ended questions may stifle the patient's desire to discuss the history of the illness.

When Are Open-Ended Questions Generally Most Useful