_____ occurs when another person's behaviour provides information about what is appropriate.

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Normative influence occurs when another person's behavior provides information about what is appropriate. This can lead individuals to conform to social norms and expectations to gain acceptance and avoid social disapproval. The norm of reciprocity refers to the social expectation that favors or benefits should be returned in kind. Heuristic persuasion involves influencing others through relying on cognitive shortcuts or heuristics, while diffusion of responsibility refers to a decreased sense of personal responsibility for taking action in a group setting.

_____ Occurs When Another Person's Behaviour Provides Information About What