When Arturo and Maria visit a local jewelry store to purchase an engagement ring,the store is crowded and there is only one salesperson.When the salesperson finally approaches them,she is irritated by their request for help.Arturo and Maria realize that her behavior is due to the lack of sales help and the number of customers in the store.They are explaining the salesperson's behavior based on

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Arturo and Maria are explaining the salesperson's behavior as a result of the situation (crowded store with only one salesperson), rather than attributing it to her personality. This is an example of situational attribution.

When Arturo and Maria Visit a Local Jewelry Store to Purchase