The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called
A) benchmarks.
B) KPIs.
C) the balanced scorecard method.
D) BPM.

Question

Quizplus · Accepted Answer

The management methodology described is Business Process Management (BPM), which involves aligning a firm's strategy with its operational processes and using enterprise systems to monitor progress towards targets. Benchmarks and KPIs are measurement tools that may be used within BPM, but they are not the methodology itself. The balanced scorecard method is a related approach to performance management, but it is not specifically focused on process improvement.

The Management Methodology of Using a Firm's Strategy to Generate