The term "back office systems" refers to:
A)information loaded into the CRM by salespeople,customer service representatives,and tech support staff
B)external databases,such as demographic information databases,that a company purchases
C)automated software systems for activities the customer doesn't see,such as billing and shipping
D)processes that can be repeated that help salespeople move prospects closer to a sale
E)departments that perform activities the customer doesn't see,such as billing and shipping

Question

Quizplus · Accepted Answer

Automated software systems for activities the customer doesn't see, such as billing and shipping, are referred to as "back office systems."

The Term "Back Office Systems" Refers To