The project manager establishes ongoing communication with the customer to keep the customer
A) anxious for the next project progress meeting.
B) informed and to determine whether there are any changes in expectations.
C) expecting updates.
D) informed with select information about the project.

Question

Quizplus · Accepted Answer

The best choice is B because ongoing communication with the customer is important to keep them informed about the progress of the project and to determine whether there are any changes in expectations. This helps the project manager to address any concerns or issues early on and ultimately ensures that the project is delivered successfully. The other choices (A, C, and D) are not as important as keeping the customer informed and managing expectations.

The Project Manager Establishes Ongoing Communication with the Customer to Keep