Firms today are beginning to use techniques such as activity-based costing to more accurately allocate costs to customers based on the specific costs of servicing a customer's orders relative to how, how much, what, and when a customer orders.

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This statement is true. Activity-based costing is a technique used to allocate costs to customers based on specific activities involved in servicing a customer's orders, which can provide more accurate cost information for pricing decisions.

Firms Today Are Beginning to Use Techniques Such as Activity-Based