Stakeholder satisfaction requires an understanding of the ultimate quality goals with respect to stakeholders.

Question

Quizplus · Accepted Answer

Understanding the ultimate quality goals of stakeholders is crucial in order to ensure their satisfaction. Without knowledge of their expectations and desired outcomes, it is difficult to meet their needs in a way that will leave them satisfied. As such, understanding quality goals is a critical part of stakeholder management.

Stakeholder Satisfaction Requires an Understanding of the Ultimate Quality Goals