___________ comes from recognizing customers' needs.

Question

Quizplus · Accepted Answer

Service orientation is the ability to anticipate and recognize customers' needs, and is a key component of effective customer service. Position power refers to the authority derived from one's position within an organization, and is not directly related to recognizing customer needs. Self-awareness is important for understanding one's own strengths and weaknesses, but is not directly related to recognizing customer needs. Organizational management encompasses a range of activities related to managing an organization, but does not necessarily include a focus on identifying and meeting customer needs.

___________ Comes from Recognizing Customers' Needs