Because close interactions with customers allow employees to better understand them,management should be sent in the field periodically.

Question

Quizplus · Accepted Answer

Close interactions with customers can provide valuable insights about their needs and preferences, which can help employees develop better products and services. By periodically sending management into the field, they can gain a firsthand understanding of customer perspectives and make more informed decisions to improve the customer experience.

Because Close Interactions with Customers Allow Employees to Better Understand