Individual experiences, culture, and personality affect how the communication need translates into an actual message.
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Q11: Facial expressions such as frowns and smiles
Q12: If you frown as someone speaks to
Q13: Negative comments about your company, its products,
Q14: A communication need is one that forms
Q15: Cascading communication flows upwards and downwards from
Q17: At work, your personal email is protected
Q18: Employees prefer to receive bad news through
Q19: Lateral communication typically involves persuading others who
Q20: Using instant messaging at work may annoy
Q21: Not all communication problems are spoken or
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