A computer-support specialist who sends an email to other computer-support specialists in the same company about the need for training on the latest software is engaging in ____ communication.
A) upward
B) downward
C) lateral
D) matrix
E) nonverbal

Question

Quizplus · Accepted Answer

The computer-support specialist is communicating with other specialists in the same company, which indicates that they are at the same level in the organizational hierarchy. This type of communication is known as lateral communication.

A Computer-Support Specialist Who Sends an Email to Other Computer-Support