Which of the following is a verbal barrier to communication?
A) A person's body language does not correspond with his spoken message.
B) Audience interpretation of a message is not the same as the sender's interpretation.
C) Two individuals have differing perceptions of a manager's comments based on their personal experiences with her.
D) People are not focusing on a convention speaker because the seats are too small and are placed too close together.
E) A customer service representative has a prejudice against customers who have a southern accent.

Question

Quizplus · Accepted Answer

Verbal barriers to communication involve issues with the spoken or written message itself, such as misinterpretation of the message by the audience, which is option B. Other options involve non-verbal barriers or environmental factors.

Which of the Following Is a Verbal Barrier to Communication